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What is Community Connect?
Learn more about Community Connect and how you can help your Fire Agency and First Responders be prepared for an emergency at your home.
Hendersonville Fire Department asks Residents & Business Owners to Register for Community Connect
Hendersonville Fire Department asks Residents & Business Owners to Register for Community Connect
May 18, 2021
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Seconds count in an emergency, so Fire Marshal Michael Ostrander of the Hendersonville Fire Department urges residents and business owners...
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Scheduling & Personnel
Utilize the First Due's Scheduling & Personnel management platform to ensure comprehensive data capture that is fully in compliance with your union and dep…
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Pre-Incident Planning
First Due Pre-Incident Planning's Pre-Plan mapping features allow for easy annotation and organization from the field, from any device, and linked to the r…
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NFIRS Reporting
Check out this short video to learn more about First Due's NFIRS reporting functionality.
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Pre-Planning Mesa Fire with First Due
Mesa Fire and Medical Department demonstrates First Due pre-plan in action. They demonstarate a walkthrough with pre-planning and the ease to use.
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Fire Inspections
First Due Suite's Fire Inspection fully integrated pre-planning to ease inspection by working directly with business owners and the community to corroborat…
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Your entire operation. One platform.
The Fire & EMS software suite reimagined for the challenges of 2023. Learn why Chiefs are consolidating their software.
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Community Connect Explainer
Understand how sourcing valuable data directly from the community allows First Responders to know the crucial details upon response that only residents know...
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SmartFirefighting Virtual Chat: Data In the Fire Service
First Due CEO, Andreas Huber joins in on a Virtual Chat with SmartFirefighting host Kevin Sofen, San Bernardino County Fire Department Chief Dan Munsey...
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ResponderX Chicago 2019: First Due CEO Andreas Huber
First Due Co-Founder & CEO Andreas Huber sits down with W. S. Darley & Co.'s Kevin Sofen at ResponderX Chicago 2019...
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Esri's Fire Ops Tech Summit: Pre Incident Planning Re-Imagined
First Due Co-Founder & CEO Andreas Huber dives into the future of pre-incident planning with Fire Operations leadership from across the state of California...
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First Due & IAFC: COVID-19 Response Webinar
IAFC webinar with First Due to dive into the functionality of Community Connect for COVID-19 on Tuesday 4/07/2020...
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Waynesville Fire Department Uses First Due to Improve Response and Save Lives
In an ABC 13 WLOS News report, Assistant Fire Chief Chris Mehaffey shares how First Due has allowed the Waynesville Fire Department...
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Spokane Valley FD Adopts Community Connect
See how First Responders from the Spokane Valley Fire Department deploy Community Connect to better protect their neighbors from COVID-19 through self-reporting...
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Salisbury Fire Department Responds Using First Due
Salisbury Fire Department break down the minute-by-minute details of using First Due at the time of using First Due at the time of a recent 9 Alarm Fire.
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Reno Fire Department Community Connect
Reno ABC Channel 2 and Reno Fire Chief Jeff Voskamp dive into how Community Connect will make a difference both for COVID-19 related concerns...
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Missoula Rural Fire needs public's help with critical information
The Missoula Rural Fire District launched Community Connect for their community to share critical information with their department. Residents of Missoula …
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Ocala Fire Rescue Launches New Emergency Database
Ocala Fire Rescue is anticipating Community Connect to help better prepare crews when responding to emergencies, and they want residents to participate...
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Midwest City Community Connect program better prepares firefighters with help from residents
Midwest Fire agency has adopted First Due Community Connect to help ensure their First Responders stay informed of the details that could save lives during…
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New technology could help Asheville firefighters save lives - WLOS Asheville
Meet the Asheville firefighters on the frontlines redefining the operations workflow through transforming pre-incident planning...
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New Online Tool to Help Reno First Responders
The Reno Fire Department activates Community Connect to give first responders critical information about your family should they ever be called to your home...
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Hendersonville Fire Department asks Residents & Business Owners to Register for Community Connect
Seconds count in an emergency, so Fire Marshal Michael Ostrander of the Hendersonville Fire Department urges residents and business owners...
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Eastside Fire & Rescue App Asks for Resident Input
Eastside Fire Rescue explains to their citizens how Community Connect can help ensure their First Responders stay most informed...
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Freeport Fire Dept announces mobile app to help with community
Freeport Fire Department put in place Community Connect for their community to voluntary input crucial information that only residents know.
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First Due & Fort Lauderdale: High Hazard Community Connect
In this report from Local 10 Fort Lauderdale, First Due and Battalion Chief Steve Golan of the Fort Lauderdale Fire Department...
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Asheville Fire Department launches Community Connect - WLOS News Asheville
Dan Flynn of the Asheville Fire Department discusses the agency's adoption of First Due Community Connect...
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Dr. Lori Moore-Merrell, United States Fire Administrator
The Future of Fire Service Data
Dr. Lori Moore-Merrell, the United States Fire Administrator, sits down with host Tom Louis to discuss...
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Chief Billy Goldfeder, Loveland-Symmes Fire Department
Surviving Prostate Cancer
Fire service legend, Chief Billy Goldfeder sits down with host Tom Louis to share his personal journey of surviving prostate cancer...
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Dr. Burton Clark, former Management at the National Fire Academy
Fire Culture: Finding the Truth
Dr. Burton Clark, former Management Science Program Chair at the National Fire Academy, sits down with host Tom Louis...
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Joe Powers, Deputy Chief For Charlottesville Fire Department
Community Risk Reduction for the 21st Century
Joe Powers, Deputy Chief and Fire Marshal for the Charlottesville Fire Department (VA) joins host Tom Louis...
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Denis Onieal, Retired Assistant United States Fire Administrator
Decision Making in Today's Fire Service
Denis Onieal, retired assistant United States Fire Administrator, sits down with host Tom Louis...
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Ben May, Member of the Board of Directors for the Center for Public Safety Excellence (CPSE)
How Data Helps Ensure The Fire Service Remains America's Most Trusted Brand
Ben May, Member of the Board of Directors for the Center for Public Safety Excellence (CPSE), joins host Tom Louis...
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Maia Dalton-Theodore, Director of Behavioral Health
Albuquerque Fire Rescue
Maia Dalton-Theodore, Director of Behavioral Health for Albuquerque Fire Rescue and Lt. Miguel Tittman, Health and Wellness Officer for AFR join host Tom Louis...
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Deputy Chief Greg Rogers of the Spokane Valley Fire Department (WA)
Community Risk Reduction Excellence
Deputy Chief Greg Rogers of the Spokane Valley Fire Department (WA) sits down with host Tom Louis....
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Matt Hinds-Aldrich, Senior Risk Strategy Lead at AAIS
Why NFIRS Still Matters & Why It Needs to Improve
Dr. Matt Hinds-Aldrich, Senior Risk Strategy Lead at the American Association of Insurance Services (AAIS) sits down with Tom Louis...
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Kristen Willeumier, Ph.D, Neuroscientist
Biohack Your Brain for Improved Cognitive Performance and Mental Health
Neuroscientist Kristen Willeumier, PhD., author of Biohack Your Brain, sits down with host Tom Louis...
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Kate Kapalo, National Fire Academy
The Science Behind Pre-Plans
Kate Kapalo, Ph.D., Assistant Professor at the University of Nebraska Omaha and National Fire Academy Instructor...
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Charles McGarvey, Pennsylvania Fire Commissioner
Resilience: Coping with Two LODDs in One Month
Pennsylvania Fire Commissioner Charles McGarvey sits down with host Tom Louis to share how resilience helped him lead his department during two LODDs...
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Captain Mike "Elvis" Castillo
Mesa Fire & Medical Department's Command Response Vehicle
Captain Mike "Elvis" Castillo sits down with host Tom Louis for an engaging conversation about Mesa's exceptional Command Response Vehicle...
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Lee Cockrell, VP of Operations at Walt Disney World
Customer Service Matters More Than Ever
Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort , sits down with host, Tom Louis...
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