Mobile Responder App

A sophisticated Fire & EMS-focused iOS and Android app that brings all your First Due information to the forefront when on the go.

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Anywhere on any Device

Access critical incident information on any connected device in seconds. Use your device’s Web browser or download our native iOS or Android app to get everything First Due has to offer in the palm of your hand.

iOS
Access all of First Due on any iOS mobile device or tablet.
Android
Access all of First Due on any iOS mobile device or tablet.
Web
Access all of First Due on any iOS mobile device or tablet.

Notify and Respond

Never miss a call with the First Due mobile app. View your route, update your status, and chat with fellow responders to organize your response.

Dispatch Notifications
Receive incident notifications immediately upon dispatch directly to connected mobile devices.
Routing to the Incident
Quickly access the best route to an incident, with turn-by-turn directions and traffic hazards.
Simple Status Updates
Let your crews know where you are with a single tap.
Apparatus Location Tracking
Track where your apparatus are and when they will arrive with live updates on First Due’s live truck-track map.
Secure Chat
Crews can securely communicate with one another throughout an incident.

All of First Due, All At Your Fingertips

Access the entire First Due platform on your phone or tablet.  

Pre-Plans
See the complete operating picture at any time on any device – allowing for real-time descion making in the field - including from Mutual Aid partners.
Inspections
Conduct inspections online or offline directly from the mobile app.
Asset Checks
Use our mobile app while you complete assets checks on the fly.
And More
Access valuable First Due data on the go, including schedules, activities, reports, and more.

Real-time Collaboration

All of your automatic and mutual aid partners, including law enforcement and other public safety partners will operate from  the same playbook  across agency lines.  

Pre-Plan Sharing
See the complete operating picture at any time on any device – allowing for real-time descion making in the field - including from Mutual Aid partners.
Live-Tactical Mapping
See the complete operating picture at any time on any device – allowing for real-time decision making in the field.
Distance Measurement Tool
Know exactly how much hose you’ll need to deploy with our handy distance measurement tool built right into the app.

Integrate Directly with Dispatch

First Due is CAD agnostic and populating live incident data from dispatch is a straight-forward process. Our team has experience working with all the major CAD vendors, connecting via simple email CAD links all the way to API integrations.

See how it works!

Mobile Responder

Learn how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response.

More to explore

Built to run your entire Fire and EMS operation in one place.

Pre-Incident Planning

Knowledge isn’t just power, it’s life safety. First Due delivers the Fire & EMS industry’s best Pre-Planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections

Permitting

Invoicing

Occupancies

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NFIRS

Incident Documentation has never been easier. Drive compliance through easy-to-use field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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ePCR

Best-of-breed NEMSIS v3.4 compliant ePCR. All the functionality you need without sacrificing efficiency during response.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings all your First Due information to the forefront when on the go.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew’s scheduling model is straightforward or complex, we’ve got you covered.

Improved Scheduling

Automation

Compliance

Enterprise Management

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Community Connect

Community Connect allows Residents to create a Household Life Safety Profile in minutes and empowers your agency with the marketing engine you need to get the word out and drive on-going engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

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Assets & Inventory

Real-time insight and statistics into apparatus & equipment health, usage and compliance - seamlessly linked to First Due Scheduling, Incident Reporting & more.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrants

Hydrant testing and management workflows have never been easier with First Due’s Hydrant module.

Management

Pre-Plan Integration

Data

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Training

Make the grade with the First Due Training module.

Classes

Dashboard

Certifications

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Events & Activities

Your agency is highly productive. The Activities module blets you document that activity to the fullest each day‍

Configuration

Views

Management

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Data & Analytics

Data drives your department. First Due’s reporting and analytics features puts you in the driver’s seat.

Out-of-the-box Reports

Ad Hoc Reporting

Visibility

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Featured Partners

Industry partnerships to accelerate Fire RMS

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Bring Compliance to the Forefront of Operations

Access your information on Fire Systems coming from TCE in First Due during response, inspections and pre-planning...

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First Due & First Arriving

First Due and First Arriving work together to provide front-and-center dispatch information at the time of response...

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Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Charlotte Fire Department

Charlotte, NC

Fairfax County Fire Department

Fairfax, VA

Fort Worth Fire Department

Fort Worth, TX

Fort Lauderdale Fire Department

Fort Lauderdale, FL

Santa Monica Fire Department

Santa Monica, CA

Seattle Fire Department

City of Seattle, WA

New Orleans Fire Department

New Orleans, LA

And Many More

Nationwide

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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Carmel Fire Department

Fire Marshal

Lucas Ray

Using First Due for Special Circumstances & Community Events

“First Due makes it so much easier to work with these other city departments because I can just email them our pre-plan for the specific event.”
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Hartsdale Fire Department

Fire Captain

Doug Palmesi

Saving Institutional Knowledge & Enabling Field Access to Comprehensive Pre-Plans

“First Due has freed up my mental capacity as a boss. First Due has given us a jump start in every aspect of our decisions, that jumpstart is what saves lives.”
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Arcadia Fire Department

Deputy Chief

Jeff Smith

Arcadia Fire Department - Deputy Chief Barry Spriggs

“Before we were running on First Due, we did not have an Access and Functional Needs list.”
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