Pre-Incident Planning Software

Knowledge isn’t just power, it’s life safety. First Due delivers the Fire & EMS industry’s best Pre-Planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Build detailed, actionable pre-plans with our powerful set of mapping and drawing tools.

Occupancy Details
With First Due’s easy-to-manage dropdown menus, your personnel can build a comprehensive data set of critical information for any occupancy.
Pre-Plan Units
Build and access comprehensive pre-plan units so your crews  have information about  key structural components, building features, access points  and other critical elements to help them  manage  incidents well.
Hazardous Materials Units
Get detailed data on on-site hazardous materials, including  chemical location, quantity, 704 info, and quick-click access to the  Emergency Response Guide.
Embed occupancy contact information within the preplan so your crews can reach out to the people that matter during an incident.
Upload attachments like building images directly to the pre-plan. Attachments are immediately available to crews in the Response Dashboard.
Build dynamic layers to plan for the worst. First Due’s preplan allows you to visually depict response plans for everything from a mass casualty event to an active shooter situation. Responders can choose what levels they wish to view.
A pre-plan isn’t complete without text, polygons and other annotations that provide clarity and depict essential occupancy details.

Advanced Map Features

Enhance your mapping with GIS layers via our ESRI integration.

ESRI ArcGIS Integration
With First Due’s ESRI partnership, any ArcGIS layer can be used with pre-plans including water systems, flood plains, and wildland fires for a  more comprehensive map.
Conduct a 360-degree size up with up-to-date pictometry.
Use Google’s Streetview to gain a ground-level view of the occupancy, including pre-plan units.

Pre-Plan Management

Support your pre-plan program with robust management tools.

Pre-Plan Organizer
Take charge of your pre-plans with First Due’s pre-plan Organizer. Assign pre-plans to personnel, manage due dates, and change pre-plan cycles to fit your work schedules.
My Assigned Pre-Plans
View and access the pre-plans assigned to you and to your team members.
Approval Process
Ensure pre-plans meet your agency’s standards before they’re published.
Expiring Items
Address and plan for temporary occupancy changes like construction with time-based expiration functionality.


All the effort creating and managing pre-plans comes full circle during an incident response with powerful, actionable intelligence.

Response Dashboard
With data compiled from across the entire First Due platform, responders have all the essential information they need about a property to make safe and smart decisions.
Alert Tiles
Highly configurable alert tiles give crews what they need to know, when they need to know it.
Fire Inspections & Permits
View historical inspections and violations along with any active and expired permits.
External Data
View external occupancy data from your assessor’s office or building department.
Any Device
Link directly to dispatch and view critical pre-plan data on any connected device.

See how it works!

Pre-Incident Planning

First Due Pre-Incident Planning's Pre-Plan mapping features allow for easy annotation and organization from the field, from any device, and linked to the rest of the data your agency relies on.

More to explore

Built to run your entire Fire and EMS operation in one place.

Pre-Incident Planning

Knowledge isn’t just power, it’s life safety. First Due delivers the Fire & EMS industry’s best Pre-Planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections




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Incident Documentation has never been easier. Drive compliance through easy-to-use field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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Best-of-breed NEMSIS v3.4 compliant ePCR. All the functionality you need without sacrificing efficiency during response.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings all your First Due information to the forefront when on the go.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew’s scheduling model is straightforward or complex, we’ve got you covered.

Improved Scheduling



Enterprise Management

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Community Connect

Community Connect allows Residents to create a Household Life Safety Profile in minutes and empowers your agency with the marketing engine you need to get the word out and drive on-going engagement.

Engage Residents

Engage Businesses

Automate Processes


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Assets & Inventory

Real-time insight and statistics into apparatus & equipment health, usage and compliance - seamlessly linked to First Due Scheduling, Incident Reporting & more.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrant testing and management workflows have never been easier with First Due’s Hydrant module.


Pre-Plan Integration


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Make the grade with the First Due Training module.




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Events & Activities

Your agency is highly productive. The Activities module blets you document that activity to the fullest each day




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Data & Analytics

Data drives your department. First Due’s reporting and analytics features puts you in the driver’s seat.

Out-of-the-box Reports

Ad Hoc Reporting


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Featured Partners

Industry partnerships to accelerate Fire RMS

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Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Charlotte Fire Department

Charlotte, NC

Fairfax County Fire Department

Fairfax, VA

Fort Worth Fire Department

Fort Worth, TX

Fort Lauderdale Fire Department

Fort Lauderdale, FL

Santa Monica Fire Department

Santa Monica, CA

Seattle Fire Department

City of Seattle, WA

New Orleans Fire Department

New Orleans, LA

And Many More


Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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