Join us for our 2nd annual User Summit
First Due Unify 2025
Come together, share insights, and explore the latest innovations with First Due.
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AI Powered Fire and EMS RMS Software
Your entire operation. One platform.
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Fire & EMS Records Management Software is Broken
No RMS software effectively links the most vital functions across prevention, response, incident reporting assets, and personnel.
Most Fire RMS vendors build on old technology without the advantages of the cloud.
Agencies' tech implementations receive little support and even less innovation leading to ineffective Records Management solutions.
Technologies only focus on compliance and records and do not ensure responders have the information they need.
Cross-agency collaboration and information exchange are next to impossible with the current mix of outdated tech ecosystems.
Fire and EMS RMS Vendors have not prioritized the customer experience. As a result, the adoption, proficiency, and support of mission-critical functions still need to be improved.
Broken RMS Software Has Real World Impact
Meet First Due
First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place.
First Due is the last piece of software your agency needs to buy. Consolidate NFIRS, ePCR, fire prevention, pre-incident planning, scheduling & personnel management, asset & inventory, hydrants, training, community engagement, mobile response, and more into a single application with a sole login available anywhere on any device.
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More to explore
Built to run your entire Fire & EMS operation in one place.
Pre-Incident Planning
Fire Prevention
ITM
NERIS
ePCR
Mobile Responder
Scheduling & Personnel
Community Connect
Assets & Inventory
Hydrants
Training
Health & Wellness
Events & Activities
Data & Analytics
Fire Investigations
Incident Command
Pre-Incident Planning
Fire Prevention
NFIRS
ePCR
Mobile Responder
Scheduling & Personnel
Community Connect
Assets & Inventory
Hydrants
Training
Events & Activities
Data & Analytics
Pre-Incident Planning
Pre-Plan Mapping
Advanced Mapping Features
Enterprise Management
Any Device
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What Makes First Due Different?
We build for seamless integration between functions with effortless maintenance, upgrades, and access.
We build what you need faster and innovate to stay ahead of the rapidly changing world of Public Safety.
More than just compliance. We build for response, for your community, and for inter-agency interoperability.
We partner with you to continue to innovate and support your agency's specific needs. Client Success is the core of what we do.
Access & Share Information Anywhere, Anytime
Hartsdale Fire Department
Fire Captain
Doug Palmesi
Saving Institutional Knowledge & Enabling Field Access to Comprehensive Pre-Plans
Santa Monica Fire Department
Captain
Nulty
First Due: Transforming Fire & EMS Software for Efficient Operations and Safer Communities in Santa Monica and Beyond
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First Due Does It All. As a Fire Marshal First Due allows me to be much more organized, productive, and efficient. First Due gives me the flexibility to build in my process so my work is code compliant and consistent.
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Excellent Product it meets our departments need on all levels. This is the third product our department has used in the last 8 years, and I have to say the overall product development and customer service is second to none. First Due chooses to advance its full suite of products to make it easy and convenient for all customers.
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Modern and amazing. First Dues customer service is top notch. Fist due is always open for input from fire departments for enhancements. Their understanding of our needs and able to accommodate them.
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As a Fire Marshal I love the ease of use and customer service. It was very easy to implement and intergrate into our department.
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Must Have For Any Fire Department. Easy to use and fast navigation, preplans, previous call history for a location, hydrant locations, water main sizes, read call notes, and track units via a map.
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This software is all encompassing. It has everything that a first responder would need while en route to an emergency. The ease of use makes it easy to implement to all crews. I would highly recommend to any Fire/PD department to help have a true "live" library of target hazards. The information can be updated on the fly and be immediately available.
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Next level of first responder situational awareness. First Due provides users with up-to-date information on their incident responses with only a few button clicks.
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First Due's records management software is a game-changer for the fire service. It's streamlined, intuitive, and absolutely essential for effective emergency response.