First Due for EMS

Your entire EMS agency. One platform.

EMS Agencies Have a Software Problem

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No True Single Platform

The point solutions EMS agencies rely on often silo data across numerous pieces of software.

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Lack of Configurability

Common EMS solutions often lack the necessary configurability, forcing agencies to contort their workflows to fit the software.

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Not Compliance Focused

Although some solutions offer robust functionality for ePCR and NEMSIS compliance, they frequently fall short in their capacity to comprehensively manage an entire operation.

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Difficult Interoperability

Legacy software systems hinder EMS agencies from attaining fundamental interoperability with key local partners, including Fire Department counterparts.

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More Man Hours

Inefficient software leads to an increased allocation of staff hours to reconcile discrepancies in data across various sources, maintain unstable connectors and APIs, and ensure accurate data entry by personnel.

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Increased Cost

Retaining multiple vendors typically results in increased and often superfluous software expenditures, further straining already constrained budgets.

Meet First Due for EMS Agencies

First Due is the category redefining end-to-end software solutions for the modern EMS agency. Engineered in your entire operation from a single, unified platform. First Due integrates ePCR, medications, assets, scheduling, personnel management, training, and more, offering a unified application accessible from any location on any device, secured through a single login.

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Deep Configurability

First Due's EMS solution is designed for extensive configurability, enabling the platform to seamlessly align with your agency's distinct needs and workflows.

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Seamless Interoperability

Seamless interoperability between local Fire and other public safety partners should be simple and intuitive. First Due breaks down the barriers between you and your most trusted partners.

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Cost Effectiveness

Eliminate the complexity of dealing with multiple vendors and their convoluted contracts. Benefit from a single, consolidated billing structure supported by a dedicated team committed to reducing your EMS software expenditure.

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The Power of the All-in-One Suite

First Due's all-in-one solution replaces fragmented software, offering EMS departments streamlined, efficient operations and top notch patient care.

The First Due EMS Platform

Built for EMS Agencies

Select by Product:
Streamlined ePCR Documentation
Ensure compliance and quality with First Due’s easy-to-use and customizable ePCR, built for the field and designed for efficiency.
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Improve clinical performance, communication, and assess process refinements through QA/QI.
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More data with less entry by through integration with third-party products or the First Due Suite.
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Hospital Interoperability
Streamline data transfer to and from any hospital in real time with First Due’s Kno2 integration.
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First Due takes care of compliance so you don’t need to. Use First Due’s automated exports and agency-level customization to satisfy NEMSIS, state and local compliance.
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Signature and Compliance
Fulfill industry-standard authentication and signature requirements. Document each vial by its control number, lot number, and expiration date.
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Medication Kits
Manage your drug boxes with purpose-built medication kits down to the vial.
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Quickly transfer medications from between locations and kits.
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Centralized Med Supplies
See all your medications in one place to better understand inventory and status.
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Controlled Substance Life Cycle
Track the entire medication lifecycle of DEA Schedule II, III, and IV narcotics, including arrival, usage, restocking, and more.
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Work Order Management
Take fleet management to the next level with fully configurable work orders to meet your agency’s specific maintenance requirements.
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Inventory Management
Efficiently track your equipment supply and conduct inventory checks. Easily monitor fire station supplies.
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Equipment Management
Stay up to date on the state of your fleet and equipment.
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Fleet Management
Stay up to date on the state of your fleet and equipment.
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Asset Checks
Efficiently complete comprehensive asset checks anytime from any device.
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Enterprise Tools
Rules, regulations, and policies fit your agency and are built into your software.
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Your central hub to manage and store personnel records.
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Efficiently manage the moving parts of your agency's shift trades.
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Cut through the red tape with simplified time-off workflows.
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Call Shift Management
Put call shifts on autopilot and fill vacancies with ease.
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Employee Center
Equip your personnel with the tools they need to manage their schedules better.
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Shift Management
Intuitive management tools to ensure shift transparency.
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LMS Integration
Automate training completions by bringing in data from your online LMS solution.
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Track personnel certifications effortlessly.
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Training Dashboard
Eliminate clutter. Your Training Dashboard shows you just what you need, when you need it.
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Training Classes
Document all of your department's training events and integrate with schedules, activities, and more.
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Enterprise Management
Quickly add, configure, and find events with just a few keystrokes.
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Multiple Activities Views
Choose your look. The versatility of the Activities module enables custom viewing.
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Fully Configurable
Track and configure your agency’s activities across the board.
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Ad Hoc Reporting
Highlight reports that relate to medication usage, transport times, and response outcomes.
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Data Warehousing & Integrations
Connect via API to seamlessly integrate hospital analytics information alongside your patient care data and personnel information.
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Out-of-the-box Reports
Built-in reports to report refusals, transports, high utilizers and more.
90th percentile reports, 1710 reports and NFPA Annual Survey are all included.
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Visibility and Formatting
Visualize and export your data seamlessly.
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Residential Portal
Citizens can provide essential life safety data through Community Connect's secure online portal. This information includes medical conditions, mobility concerns, and other critical information to ensure safety and security for every occupant.
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Commercial Portal
Assisted living facilities and commercial residents can share important life safety data via Community Connect's secure online portal. This platform allows them to provide essential information like functional needs of occupants, medical conditions, mobility concerns, and more.
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Emergency Communications
Keep your citizens informed about natural disasters, threats in the community, or emergencies at their property.
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Featured Webinar


3:00 pm

Eastern Time

Introducing First Due for EMS: Enhance Patient Care with an All-In-One Software Suite

Discover how consolidating your software into an all-in-one suite can revolutionize your EMS agency by integrating all areas of your operation within one software platform. This webinar will showcase the benefits of seamless communication, improved data sharing, and streamlined workflows that come with adopting an all-in-one suite. Don't miss this opportunity to explore how consolidating your software can enhance your EMS agency's ability to provide top-notch care.

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Trusted Across the US and Canada

From volunteer agencies to major metros

Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
New Orleans Fire Department
New Orleans, LA
And Many More

Access & Share Information Anywhere, Anytime

Access First Due on any device and achieve interoperability across borders and agencies.
Automatic & Mutual AID