We are First Due!

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Our Mission

We aim to end first responder injury and death in the line of duty. First Due unlocks tremendous potential for fire & EMS agencies through building transformative software.

What Makes First Due Different?

Cloud-Based Platform

We build for seamless integration between functions with effortless maintenance, upgrades, and access.

Aggressive Innovation

We build what you need faster and innovate to stay ahead of the rapidly changing world of Public Safety.

Holistic Vision

More than just compliance. We build for response, for your community, and for inter-agency interoperability.

Team & Culture

We partner with you to continue to innovate and support your agency's specific needs. Client Success is the core of what we do.

Our Investors

First Due partnered with key angel groups and individuals in early 2016 to gain financing and support. These partnerships ensured First Due could provide customers with the best service and support and innovate the platform. We have the backing and team to offer an all-in-one solution to the smallest village and the largest city.

Recognition & Certifications

First Due is proud to have built a strong product and strong company.


Fire & EMS Software Company

Inc. 5000 logo


2023 Best Workplaces Honoree

INC. Best Workplaces 2023 logo

NEMSIS Data Collect 3.5 Compliant

NEMSIS V3 v3.5.0 compliant logo

SOC 2 Type 2 Compliant


More to explore

Built to run your entire Fire & EMS operation in one place.

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections




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Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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Best-of-breed NEMSIS v3.4 compliant ePCR. All the functionality you need without sacrificing efficiency during response.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.

Improved Scheduling



Enterprise Management

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Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes


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Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

Service and Test


Data Management

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Enable your crews to gain the expertise they need with First Due's training module.




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Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.



Enterprise Management

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Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting


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Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

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Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

Incident Command Decisions in Real Time, On Any Device

Quick, Easy, and Accurate AARs

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