State EMS Data Repository

Built for statewide scale, compliance, and real-time visibility.

Data Repository table showing incident numbers, date/time, status marked as imported, import errors, and action icons with pagination controls and a NEMSIS V3 compliant seal.

Seamless Data Intake

Connect every agency. Simplify participation.

Accept Data from Approved Vendor
Receive ePCR records from any NEMSIS-compliant system to ensure full statewide participation without vendor limitations.
Table listing EPCR imported file records with columns Incident Number, Date/Time, Status, Import Errors, Department, Vendor, and Actions, showing various fire and EMS departments with imported or failed statuses.
Monitor Imports in Real Time
View incoming records as they are processed through an import queue that provides immediate visibility into submission status and errors.
Data table showing EPCR imported file records from Colorado FD 2023 with columns for Incident Number, Date/Time, Status, Import Errors, Department, Vendor, and Actions, with some entries marked Imported or Failed.
Manage Agency Demographics
Import and update demographic files to keep agency and personnel information synchronized and accurate.
Personnel management interface showing a list with columns for name, email, phone, state license ID, license level, status, and action icons to edit or delete entries.
Enhance Records with Location Data
Apply geo-coding to incident data for improved mapping, reporting, and situational analysis.
Performance dashboard map showing ILI rates by county in Michigan, with a color gradient from yellow to red indicating increasing rates.

Validation and Compliance

Ensure every record meets the highest standard.

Apply Schematron Rules Automatically
Validate each incoming record against the latest national and state Schematron versions to guarantee compliance and data accuracy.
Adapt Validation Standards as Requirements Evolve
Update Schematron rules in collaboration with First Due to maintain accuracy and stay ahead of changing compliance needs.
EMS Care Report application displaying crew members and dispatch details on a smartphone, tablet, and laptop screens.
Manage Import Failures
Track failed submissions with clear reason codes and validation feedback to streamline corrections and improve long-term quality.

Data Movement and Exchange

Move validated data to every required destination.

Support Specialized Registry Submissions
Enable reporting to registries such as CARES and other research or compliance-based programs as required by state and national partners.
Export to National and Partner Systems
Deliver clean, compliant data to NEMSIS, trauma registries, hospitals, HIEs, public health networks, and more from one secure interface.
Configure Export Formats and Schedules
Control which data elements and records are shared and determine when and how exports occur for maximum flexibility.

Data Quality and Oversight

Gain complete visibility into data performance.

Track Data Quality and Consistency
Use real-time dashboards to view submission success rates, data validation trends, and agency performance metrics.
Dashboard showing ePCR QA/QI overview with a gauge indicating 177 average days since last update, a bar chart of QA/QI records status, and a table listing agency numbers, names, regions, 2025 records submitted and failed, and data quality scores.
Benchmark Agencies and Vendors
Compare validation and error patterns across agencies, vendors, or regions to identify areas that need support or improvement.
Dashboard showing ePCR QA/QI overview with a gauge indicating 177 average days since last update, a bar chart of QA/QI records status, and a table listing agency numbers, names, regions, 2025 records submitted and failed, and data quality scores.
Measure QA/QI Results
Assess statewide adherence to QA/QI protocols and uncover actionable insights to improve care delivery and data reliability.
Dashboard showing ePCR QA/QI overview with a gauge indicating 177 average days since last update, a bar chart of QA/QI records status, and a table listing agency numbers, names, regions, 2025 records submitted and failed, and data quality scores.

Analytics and Insights

Transform statewide EMS data into actionable intelligence.

Generate Multi-Level Reports
Produce reports at the agency, regional, and state levels to analyze trends, performance, and operational efficiency.
Report on Standardized Measures
Track NEMSQA and other national performance metrics directly from the repository to evaluate statewide progress.
Enable Syndromic Surveillance and Forecasting
Identify emerging trends in incidents and patient outcomes through built-in surveillance and predictive analytics.
Integrate External Data Sources
Combine EMS data with crash reports, vital records, or registry data for a comprehensive statewide view of patient care.

More to explore

Built to run your entire Fire & EMS operation in one place.

ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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ePCR software illustration

Medications

Efficiently manage medications and ensure compliance with controlled substances laws.

Controlled Substance Life Cycle

Centralized Med Supplies

Transfers

Medication Kits

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

Automation

Compliance

Enterprise Management

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scheduling module illustration

Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Health & Wellness

Proactively Monitor & Manage Responder Health and Safety

Streamline Exposure Reporting & Tracking

Secure & Controlled Access

Enterprise Features

Data & Analytics

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Training & Learning Management Software

Enable your crews to gain the expertise they need with First Due's training module.

Classes

Dashboard

Certifications

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Training module illustration

Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

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Community Connect Software illustration

Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting

Visibility

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Data and Analytics module illustration

Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

Views

Enterprise Management

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Trusted Across the US and Canada

From volunteer agencies to major metros

State of Michigan DHHS​
San Bernardino, CA​
EP Medical Transport​
Las Cruces, NM​
Door County​ EMS​
Door Cnty., WI​
Albany County​ EMS​
Albany Cnty., NY​
Seattle​ Fire Department​​
Seattle, WA
U.S Department of Defense
Worldwide
Delta County EMS
Delta, CO
Snohomish County EMS​
Snohomish Cnty., WA​

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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