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The NERIS transition is reshaping how Fire and EMS agencies of all sizes approach their software. This is more than a compliance deadline — it's a chance to upgrade your fire RMS with powerful new capabilities. Get ready for NERIS v.1 and beyond. Learn more.
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Whether managing on-duty or off-duty assignments, First Due’s AI-powered scheduling automates shifts, payroll, overtime, and time off while ensuring compliance with complex union agreements and FLSA regulations. Built-in scheduling intelligence adapts to department policies, staffing requirements, and labor rules—keeping your agency efficient, compliant, and always ready.
Ready to experience the fastest, AI-powered ePCR? Discover seamless documentation, powerful integrations, and better patient outcomes—all part of First Due's EMS Suite designed to optimize every aspect of your agency.
Experience streamlined EMS documentation with First Due's intuitive and responsive ePCR solution, optimized for any device. Simplify workflows and focus more on patient care.
This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services, First Due's all-in-one cloud platform brings everything you need into a single, powerful suite. From pre-incident planning to incident reporting, ePCR, fire prevention, community engagement, and beyond—manage it all with ease. Designed for the future, our platform is highly configurable, accessible from any device, and backed by best-in-class customer support.
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This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services, First Due's all-in-one cloud platform brings everything you need into a single, powerful suite. From pre-incident planning to incident reporting, ePCR, fire prevention, community engagement, and beyond—manage it all with ease. Designed for the future, our platform is highly configurable, accessible from any device, and backed by best-in-class customer support.
Struggling with disconnected RMS software for your city's Fire & EMS operations? Discover how First Due’s unified platform transforms management with integrated tools for incident reporting, ePCR, response & command, and more. Experience quick deployment, robust security, and top-notch support to streamline your operations and meet the unique needs of agencies like yours across North America.
Struggling to manage assets, inventory, and medications for your fire and EMS agency? First Due offers a modern, easy-to-use platform configured to your unique processes. Easily import, manage, and track assets, inventory, checklists, fleet management, equipment, medications, work orders, and more in one comprehensive suite. Simplify your management processes with First Due and ensure top-notch performance for your agency.
First Due brings the transformative power of a modern incident response & command platform by optimizing your preparation, on-scene management, and post-incident reporting tools. Discover the solution that redefines your agency’s operational backbone, making every response faster, intuitive, and more efficient.
The most powerful all-in-one fire and EMS platform is FedRAMP authorized and ready to support your operation.
Discover the future of Canadian Fire RMS with First Due, the premier all-in-one solution that breaks free from the constraints of legacy software systems.
First Due is the end-to-end software solution for the modern EMS agency. Integrating ePCR, medications, assets, scheduling, personnel management, training and more. Discover how consolidating your software into an all-in-one suite maximizes EMS agency operations.
Learn More: https://www.firstdue.com/fd-ems
First Due unlocks tremendous potential for EMS agencies through transformative software. Learn what makes First Due different here: https://www.firstdue.com/about.
Learn about Fire & EMS software pitfalls and how First Due's modern platform solves them in this video. Enjoy seamless integration, reduced costs, fewer errors, and constant updates. Benefit from exceptional customer service, enhancing your agency's efficiency with a solution tailored to your needs.
Whether you're tracking controlled substances or non-controlled substances, manage expiration dates, lot numbers, quantities, and more with First Due.
Learn more about streamlining your invoicing workflow and collect money for billable services faster with Online Payments.
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In this video, learn how to access the First Due Knowledgebase and help center from within the First Due interface. Our team is standing by to help.
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Learn more about First Due Community Connect's features for Business Owners or Property Managers.
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Learn how the Health and Life Safety Registry features of First Due Community Connect can help your First Responders source information from those you protect you otherwise would not be aware of.
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Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response, get into the details surrounding incoming incidents, and track agency vehicles in real-time.
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Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.
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Explore First Due Events and Activities - your hub for organizing your schedule and your day-to-day within the First Due Platform.
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Explore First Due ePCR module- A fast, easy, and compliant solution for streamlined patient care reporting. From creating new ePCR records, assessment, NEMSIS v3.5 validation, State & Local Compliance, automation, vitals, and more.
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Explore the First Due Hydrant Management module to inspect, maintain and manage any type of hydrant - right in First Due side by side with your Pre-Incident Plans. Learn more about custom hydrant checklists, flow tests, and integrating ArcGIS to keep your municipality's hydrants up to date.
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Explore asset and inventory management within First Due. You can complete vehicle, equipment, kit, station checks, and more from any desktop or mobile device. Learn how to create and manage work orders using QR code scanning on the First Due mobile app, medications, and any vital tool of your Fire & EMS operation.
Learn how to drive compliance through accessible field tools, automation, and analytics with First Due's NERIS reporting system.
Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.
Explore First Due's scheduling and personnel management platform to ensure comprehensive data capture that fully complies with your union and department requirements.
Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.
Mesa Fire and Medical Department demonstrates First Due pre-plan in action. They demonstarate a walkthrough with pre-planning and the ease to use.
Learn more about Community Connect and how you can help your Fire Agency and First Responders be prepared for an emergency at your home. It only takes a few minutes to sign-up, so check Community Connect for your community!
Understand how sourcing valuable data directly from the community allows First Responders to know the crucial details upon response that only residents know.
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Explore First Due Data & Analytics Module- Extract actionable intelligence from your agency's data with ease. Choose from pre-built report templates or create custom ad hoc reports.
"This made my job a lot easier as incident commander". Cpt. Andrew Murphy and Fire Chief Scott Carrigan of the Salisbury Fire Department break down the minute-by-minute details of using First Due at the time of a recent 9 Alarm Fire. From instantly understanding property information to orchestrating hydrant supply to coordinating mutual aid, First Due had the Salisbury FD covered when they needed it.
Midwest Fire agency has adopted First Due Community Connect to help ensure their First Responders stay informed of the details that could save lives during an incident.
Freeport Fire Department put in place Community Connect for their community to voluntary input crucial information that only residents know.
The Missoula Rural Fire District launched Community Connect for their community to share critical information with their department. Residents of Missoula Rural can share access points, strucual information about their homes, how many. People live their, and any critical information about the home.
Seconds count in an emergency, so Fire Marshal Michael Ostrander of the Hendersonville Fire Department urges residents and business owners to sign up for Community Connect. Allowing First Responders to have vital information about the community not only improves response, but ultimately saves lives.
In an ABC 13 WLOS News report, Assistant Fire Chief Chris Mehaffey shares how First Due has allowed the Waynesville Fire Department to tap into technology to improve response and save lives by providing First Responders with the vital information they need, all available at their finger tips during response.
The Reno Fire Department activates Community Connect to give first responders critical information about your family should they ever be called to your home.
Ocala Fire Rescue is anticipating Community Connect to help better prepare crews when responding to emergencies, and they want residents to participate.
Reno ABC Channel 2 and Reno Fire Chief Jeff Voskamp dive into how Community Connect will make a difference both for COVID-19 related concerns and everyday emergencies.
See how First Responders from the Spokane Valley Fire Department deploy Community Connect to better protect their neighbors from COVID-19 through self-reporting.
Eastside Fire Rescue explains to their citizens how Community Connect can help ensure their First Responders stay most informed of the details that save lives during an incident at their property.
Meet the Asheville firefighters on the frontlines redefining the operations workflow through transforming pre-incident planning from a compliance-driven chore into a cornerstone of response.
Dan Flynn of the Asheville Fire Department discusses the agency's adoption of First Due Community Connect. Linked directly with First Due, Community Connect will allow residents from across Buncombe County to enter valuable information regarding their family, pets, and property that will not only keep them safe, but also keep their first responders safe at the time of response. To learn more or to sign up for the Asheville Community Connect, visit this page: https://communityconnect.io/info/nc-asheville
In this report from Local 10 Fort Lauderdale, First Due and Battalion Chief Steve Golan of the Fort Lauderdale Fire Department dive into how creating a direct line of communication with high hazard leadership through First Due Community Connect can cut high-rise response times nearly in half.
Artist Paul Combs discusses his latest projects and provides a glimpse into his "Be the Target" presentation.
Kevin Sofen, Director of Innovation at W.S. Darley, discusses current and emerging technologies.
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Jeff Dill of the Firefighter Behavioral Health Alliance discusses preventing suicides in the fire service.
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Fire Service Legend, Dennis Compton, shares his wisdom and the value of introspection.
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Jordan Long of RevitalColorado shares the story of an outdoor retreat for first responders' mental health.
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Tate Preston of James B. Beam Distilling Company discusses his distillery fire & life safety department.
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Retired Fire Chief, leader, author, and lecturer Randy Bruegman discusses excellence and leadership.
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Industry legend, Gordon Graham, discusses his seven steps for sharing knowledge.
Jennifer Anderson of First Responder Coaching discusses the mental health of first responders.
Former Pennsylvania Fire Commissioner Ed Mann discusses the challenges faced when retiring.
Paul Wind of Battalion 1 Consultants, discusses ways fire departments can justify their existence.
Deputy Chief Greg Rogers of the Spokane Valley Fire Department discusses Community Risk Reduction.
Lee Cockerell, former Exec VP of Ops for the Walt Disney World® Resort, discusses customer service.
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Kate Kapalo, Ph.D., National Fire Academy Instructor, discusses pre-plans and technology.
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Fire Commissioner Charles McGarvey shares how he led his department during two LODDs in one month.
Fire service legend Chief Billy Goldfeder shares his journey of surviving prostate cancer.
Burton Clark, formerly of the National Fire Academy, discusses the state of the American Fire Culture.
Denis Onieal, the former Asst. US Fire Admin discusses decision-making and data's role in fire service.
Dr. Lori Moore-Merrell, the US Fire Administrator, discusses the future of fire service data and more.
Joe Powers of the Charlottesville Fire Department discusses Community Risk Reduction in the 21st Century.
Neuroscientist Kristen Willeumier, PhD., discusses cognitive health, mental performance, and well-being.
Matt Hinds-Aldrich, of the American Association of Insurance Services, discusses why NFIRS matters.
Ben May of the Center for Public Safety Excellence discusses data's role in helping the fire service.