Heading
First Due for Federal Agencies
The most powerful all-in-one fire and EMS platform is FedRAMP authorized and ready to support your operation.
Training
Training
March 1, 2023
About
Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.
Watch more
Heading
The Future of Canadian Fire RMS Solutions. Your entire operation. One platform.
Discover the future of Canadian Fire RMS with First Due, the premier all-in-one solution that breaks free from the constraints of legacy software systems.
Watch Now
Heading
Introducing First Due for EMS: the Power of an All-In-One Software Suite
Discover how consolidating your software into an all-in-one suite maximizes EMS agency operations.
Watch Now
Heading
First Due: The Modern Fire and EMS Scheduling Solution
Transform Fire & EMS staffing with First Due: modern, efficient, and tailored for your needs. Embrace innovation and efficiency.
Watch Now
Heading
Managing Medications | Controlled & Non-Controlled Substances
Learn more about tracking controlled substances or non-controlled substances, manage expiration dates, lot numbers, quantities, and more with First Due.
Watch Now
Heading
Online Payments
Learn more about streamlining your invoicing workflow and collect money for billable services faster with Online Payments.
Watch Now
.png)
Heading
Submitting a First Due Support Ticket
In this video, learn how to access the First Due Knowledgebase and help center from within the First Due interface. Our team is standing by to help.
Watch Now
.png)
Heading
Community Connect for Business Owners or Property Managers
Learn more about First Due Community Connect's features for Business Owners or Property Managers.
Watch Now
.png)
Heading
Community Connect for Residents
Learn more about First Due's flexible out-of-the-box and ad-hoc reporting functionality.
Watch Now
.png)
Heading
Data & Analytics
Explore First Due Data & Analytics Module- Extract actionable intelligence from your agency's data with ease. Choose from pre-built report templates or create...
Watch Now
.png)
Heading
Mobile Responder
Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response.
Watch Now
.png)
Heading
Training
Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.
Watch Now
.png)
Heading
Events & Activities
Explore First Due Events and Activities - your hub for organizing your schedule and your day-to-day within the First Due Platform.
Watch Now
.png)
Heading
ePCR Documentation
Explore First Due ePCR module- A fast, easy, and compliant solution for streamlined patient care reporting. From creating new ePCR records, assessment...
Watch Now
.png)
Heading
Hydrants
Explore the First Due Hydrant Management module to inspect, maintain and manage any type of hydrant - right in First Due side by side with your Pre-Incident…
Watch Now
.png)
Heading
Assets & Inventory
Explore asset and inventory management within First Due. You can complete vehicle, equipment, kit, station checks, and more from any desktop or mobile device...
Watch Now
Heading
Your entire operation. One platform.
The Fire & EMS software suite reimagined for the challenges of 2023. Learn why Chiefs are consolidating their software.
Watch Now
Heading
What is Community Connect?
Learn more about Community Connect and how you can help your Fire Agency and First Responders be prepared for an emergency at your home.
Watch Now
Heading
Scheduling & Personnel
Explore the First Due's Scheduling & Personnel management platform to ensure comprehensive data capture that is fully in compliance with your union and dep…
Watch Now
Heading
Fire Inspections
Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.
Watch Now
Heading
Pre-Incident Planning
First Due Pre-Incident Planning's Pre-Plan mapping features allow for easy annotation and organization from the field, from any device, and linked to the r…
Watch Now
Heading
NFIRS Reporting
Check out this short video to learn more about First Due's NFIRS reporting functionality.
Watch Now
Heading
Pre-Planning Mesa Fire with First Due
Mesa Fire and Medical Department demonstrates First Due pre-plan in action. They demonstarate a walkthrough with pre-planning and the ease to use.
Watch Now
Heading
Community Connect Explainer
Understand how sourcing valuable data directly from the community allows First Responders to know the crucial details upon response that only residents know...
Watch Now
Heading
SmartFirefighting Virtual Chat: Data In the Fire Service
First Due CEO, Andreas Huber joins in on a Virtual Chat with SmartFirefighting host Kevin Sofen, San Bernardino County Fire Department Chief Dan Munsey...
Watch Now
Heading
First Due & IAFC: COVID-19 Response Webinar
IAFC webinar with First Due to dive into the functionality of Community Connect for COVID-19 on Tuesday 4/07/2020...
Watch Now
Heading
Esri's Fire Ops Tech Summit: Pre Incident Planning Re-Imagined
First Due Co-Founder & CEO Andreas Huber dives into the future of pre-incident planning with Fire Operations leadership from across the state of California...
Watch Now
Heading
ResponderX Chicago 2019: First Due CEO Andreas Huber
First Due Co-Founder & CEO Andreas Huber sits down with W. S. Darley & Co.'s Kevin Sofen at ResponderX Chicago 2019...
Watch Now
Heading
Salisbury Fire Department Responds Using First Due
Salisbury Fire Department break down the minute-by-minute details of using First Due at the time of using First Due at the time of a recent 9 Alarm Fire.
Watch Now
Heading
Midwest City Community Connect program better prepares firefighters with help from residents
Midwest Fire agency has adopted First Due Community Connect to help ensure their First Responders stay informed of the details that could save lives during…
Watch Now
Heading
Freeport Fire Dept announces mobile app to help with community
Freeport Fire Department put in place Community Connect for their community to voluntary input crucial information that only residents know.
Watch Now
Heading
Missoula Rural Fire needs public's help with critical information
The Missoula Rural Fire District launched Community Connect for their community to share critical information with their department. Residents of Missoula …
Watch Now
Heading
Hendersonville Fire Department asks Residents & Business Owners to Register for Community Connect
Seconds count in an emergency, so Fire Marshal Michael Ostrander of the Hendersonville Fire Department urges residents and business owners...
Watch Now
Heading
Waynesville Fire Department Uses First Due to Improve Response and Save Lives
In an ABC 13 WLOS News report, Assistant Fire Chief Chris Mehaffey shares how First Due has allowed the Waynesville Fire Department...
Watch Now
Heading
New Online Tool to Help Reno First Responders
The Reno Fire Department activates Community Connect to give first responders critical information about your family should they ever be called to your home...
Watch Now
Heading
Ocala Fire Rescue Launches New Emergency Database
Ocala Fire Rescue is anticipating Community Connect to help better prepare crews when responding to emergencies, and they want residents to participate...
Watch Now
Heading
Reno Fire Department Community Connect
Reno ABC Channel 2 and Reno Fire Chief Jeff Voskamp dive into how Community Connect will make a difference both for COVID-19 related concerns...
Watch Now
Heading
Spokane Valley FD Adopts Community Connect
See how First Responders from the Spokane Valley Fire Department deploy Community Connect to better protect their neighbors from COVID-19 through self-reporting...
Watch Now
Heading
Eastside Fire & Rescue App Asks for Resident Input
Eastside Fire Rescue explains to their citizens how Community Connect can help ensure their First Responders stay most informed...
Watch Now
Heading
New technology could help Asheville firefighters save lives - WLOS Asheville
Meet the Asheville firefighters on the frontlines redefining the operations workflow through transforming pre-incident planning...
Watch Now
Heading
Asheville Fire Department launches Community Connect - WLOS News Asheville
Dan Flynn of the Asheville Fire Department discusses the agency's adoption of First Due Community Connect...
Watch Now
Heading
First Due & Fort Lauderdale: High Hazard Community Connect
In this report from Local 10 Fort Lauderdale, First Due and Battalion Chief Steve Golan of the Fort Lauderdale Fire Department...
Watch Now
Heading
Be the Target
Artist Paul Combs discusses his latest projects and provides a glimpse into his "Be the Target" presentation.
Watch Now
Heading
Technology & The Future of the Fire Service
Kevin Sofen, Director of Innovation at W.S. Darley, discusses current and emerging technologies.
Watch Now
.png)
Heading
Preventing Suicides in the Fire Service
Jeff Dill of the Firefighter Behavioral Health Alliance discusses preventing suicides in the fire service.
Watch Now
.png)
Heading
The Need for Introspection
Fire Service Legend, Dennis Compton, shares his wisdom and the value of introspection.
Watch Now
.png)
Heading
A Lifeline for Our Frontline
Jordan Long of RevitalColorado shares the story of an outdoor retreat for first responders' mental health.
Watch Now
.png)
Heading
The Jim Beam Distillery Fire Department
Tate Preston of James B. Beam Distilling Company discusses his distillery fire & life safety department.
Watch Now
.png)
Heading
Excellence & The 21st Century Fire Service
Retired Fire Chief, leader, author, and lecturer Randy Bruegman discusses excellence and leadership.
Watch Now
.png)
Heading
Seven Steps of Sharing Knowledge
Industry legend, Gordon Graham, discusses his seven steps for sharing knowledge.
Watch Now
Heading
Changing Lives Through Coaching
Jennifer Anderson of First Responder Coaching discusses the mental health of first responders.
Watch Now
Heading
Maintaining Your Sanity When You Retire
Former Pennsylvania Fire Commissioner Ed Mann discusses the challenges faced when retiring.
Watch Now
Heading
Justifying a Fire Department's Existence
Paul Wind of Battalion 1 Consultants, discusses ways fire departments can justify their existence.
Watch Now
Heading
Community Risk Reduction Excellence
Deputy Chief Greg Rogers of the Spokane Valley Fire Department discusses Community Risk Reduction.
Watch Now
Heading
Customer Service Matters More Than Ever
Lee Cockerell, former Exec VP of Ops for the Walt Disney World® Resort, discusses customer service.
Watch Now
.png)
Heading
The Science Behind Pre-Plans
Kate Kapalo, Ph.D., National Fire Academy Instructor, discusses pre-plans and technology.
Watch Now
.png)
Heading
Resilience: Coping with Two LODDs in One Month
Fire Commissioner Charles McGarvey shares how he led his department during two LODDs in one month.
Watch Now
Heading
Chief Billy Goldfeder - Surviving Prostate Cancer
Fire service legend Chief Billy Goldfeder shares his journey of surviving prostate cancer.
Watch Now
Heading
Fire Culture: Finding the Truth
Burton Clark, formerly of the National Fire Academy, discusses the state of the American Fire Culture.
Watch Now
Heading
Denis Onieal - Decision Making in Today's Fire Service
Denis Onieal, the former Asst. US Fire Admin discusses decision-making and data's role in fire service.
Watch Now
Heading
The Future of Fire Service Data
Dr. Lori Moore-Merrell, the US Fire Administrator, discusses the future of fire service data and more.
Watch Now
Heading
Community Risk Reduction for the 21st Century
Joe Powers of the Charlottesville Fire Department discusses Community Risk Reduction in the 21st Century.
Watch Now
Heading
Biohack Your Brain for Improved Cognitive Performance and Mental Health
Neuroscientist Kristen Willeumier, PhD., discusses cognitive health, mental performance, and well-being.
Watch Now
Heading
Matt Hinds-Aldrich - Why NFIRS Still Matters & Why It Needs to Improve
Matt Hinds-Aldrich, of the American Association of Insurance Services, discusses why NFIRS matters.
Watch Now
Heading
How Data Helps Ensure The Fire Service Remains America's Most Trusted Brand
Ben May of the Center for Public Safety Excellence discusses data's role in helping the fire service.
Watch Now
Heading
Albuquerque Fire Rescue Behavioral Health Program
Maia Dalton-Theodore, Director of Behavioral Health for Albuquerque Fire Rescue and Lt. Miguel Tittman, Health and Wellness Officer for AFR join host Tom Louis...
Watch Now
Heading
Mesa Fire & Medical Department's Command Response Vehicle
Captain Mike "Elvis" Castillo sits down with host Tom Louis for an engaging conversation about Mesa's exceptional Command Response Vehicle...
Watch Now