Training & Learning Management Software

More Than an LMS. A Better Way to Run Training.

Training module illustration

Streamline Training Documentation

An intuitive training solution built for the field and designed to maximize efficiency.

Training Hub
View all training activities, assigned courses and plans, statuses, and progress in one centralized location, including visibility into individual and team-level progression.
Field-Ready Training Documentation
Quickly document drills and evaluations from the field with built-in participation tracking and automatic updates to training records.  
Mobile Access for Personnel
Give personnel easy access to assigned training, progress, and required activities from the field or station.
Real-Time Requirement Tracking
See where each member stands against required hours, certifications, and department training goals.

Enterprise Training Management

A centralized solution to manage, track, and analyze training across your organization.

Course Library
Maintain a centralized library of training content used across classes, drills, and structured training programs.
Configure Training Plans & Requirements
Build and manage training plans with flexible requirement models, including course lists, sequences, and category or standard-based tracking.
Import Training Codes
Import categories, topics, and standards to support compliance tracking and reporting.
Track Assets & Resources
Associate apparatus, equipment, and supplies with training events for a complete operational record.

Learning Management System

Create, deliver, and track online learning directly within First Due.

Course Builder
Create and manage custom online courses with structured lessons, multimedia content, assignments, and completion requirements.
Quiz Builder
Build quizzes and knowledge checks to assess understanding, reinforce learning, and automatically track results as part of each learner’s training record.
Import Your Own Content
Upload and manage department-specific materials and incorporate them into structured online courses.
Self-Paced Course Delivery
Upload and manage department-specific materials and incorporate them into structured online courses.
Connect to Field Training
Connect online coursework with drills, evaluations, and instructor-led sessions in one training workflow.

Training Content & Partner Catalog

Expand your training program with ready-to-use content from trusted providers.

Trusted Content Partners
Access training content from reputable providers to supplement department-led instruction and support ongoing education.
Ready-to-Use Learning Catalog
Deliver pre-built courses across Fire, EMS, compliance, safety, and professional development topics.
Flexible Content Options
Use partner content alongside your department-created courses and materials.
Training Records Linked to Personnel
Ensure completed partner, online, classroom, and field-based training all contribute to a single personnel training record.

Evaluations Built For Modern Training

Replace paper-based evaluations with faster, smarter training workflows.

Evaluate Skills in the Field
Complete hands-on skill checkoffs in real time using mobile devices—track timed skills, capture photos, and document performance as evaluations happen.
Build Evaluations your Way
Create custom evaluation templates with configurable checklists, pass/fail or rubric-based scoring, critical failures, and retry rules that match your department’s standards.
Built for Compliance
Automatically align evaluations with JPRs, national standards, jurisdictional requirements, and internal policies in one centralized system.
Link Skills to Certifications
Connect evaluations to job performance requirements, task books, and certifications to automatically track progress toward credentials and readiness.
Automate Approvals and Signatures
Route evaluations through multi-level, role-based signature workflows with automatic notifications, reminders, and a complete digital audit trail.
Control Access and Visibility
Show each user exactly what they need to complete, review, or approve—while protecting sensitive information with role-based access controls.

Credentials

Track personnel certifications effortlessly.

Credential Management
Track certifications and link them to completed training and structured requirements.
Expiration Tracking
Receive alerts before certifications expire to maintain compliance.

Compliance

Auto-submit certified training completions and streamline ISO accreditation.

ISO & Accreditation Ready
Support ISO reporting requirements with structured tracking of training hours and activities.
Audit Ready Records
Maintain audit-ready records of training, certifications, and participation without manual reconciliation.
Volunteer & LOSAP Tracking
Track participation and training activity for volunteer reporting and LOSAP programs.

Reporting & Analytics

Turn training activity, completion data, and compliance progress into actionable insights.

Out of the Box Reports
Access pre-built reports for training, certifications, and compliance.
Training Dashboards
Visualize progress, completion rates, and training activity across your organization.
Advance Reporting and Analytics
Identify trends, gaps, and opportunities to improve training outcomes.

See how it works!

Training

Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.

Video Transcript

Training and education keep your agency ready to respond to all hazards all the time. For documenting and reporting on the countless hours of training your crews complete, you need a system that's easy to use and easy to manage. That’s where First Due's training module comes in. It's the solution you need to track all your agency's training.

Front and center is the Training Dashboard, which lets you view and quickly access upcoming classes. The right panel displays completed training. The Training Classes table enables you to filter and find the classes you need to review.

Once inside a class, you'll notice the key fields that help organize classes into a smart format. Training categories are the highest level for organizing classes. Here, you'll set the overarching categories for your training program. Topics and objectives allow for more granular refinement for organizing and reporting on your data. On this page, you can add multiple instructors and attachments if desired to the class.

Objectives come next. This is where you define what the class covered. Standards and certifications can be associated independently with each objective. Additionally, objectives can be refined on a per-person basis to accurately capture true training hours for your ISL audit. For agencies that track points or payroll for training, we've got you covered with our Payroll Summary section.

The Training Log enables you to filter and view your entire training catalog. The last section, Certifications, is designed for adding and updating your personnel certifications.

With all this good training data going in, you need to be able to get good intel out. That’s why we’ve fully integrated our ad hoc reporting solution with the training module, so you can pull out the reports you need to tell your story. The First Due training module is the simple yet powerful way to manage your entire training records. Data drives the 21st-century fire service. First Due puts you in the driver's seat with our training module.

More to explore

Built to run your entire Fire and EMS operation in one place.

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections

Permitting

Invoicing

Occupancies

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ITM

The fire prevention solution for AHJs to drive compliance and manage service providers.

Service Portal Submissions

AHJ Portal

Enterprise Management

Reporting and Analytics

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NERIS

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined Incident Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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NFIRS module illustration

ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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ePCR software illustration

Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

Automation

Compliance

Enterprise Management

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scheduling module illustration

Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

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Community Connect Software illustration

Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

Services and Test

Response

Data Management

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Training & Learning Management Software

Enable your crews to gain the expertise they need with First Due's training module.

Streamline Training

Enterprise Features

LMS

Evaluations

Certifications

Compliance

Reporting

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Training module illustration

Health & Wellness

Proactively Monitor & Manage Responder Health and Safety

Streamline

Secure & Controlled Access

Enterprise Features

Data & Analytics

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Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

Views

Enterprise Management

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Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting

Visibility

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Data and Analytics module illustration

Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

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Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

Incident Command Decisions in Real Time, On Any Device

Quick, Easy, and Accurate AARs

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Advanced Data Insights

Transform raw data into visual, actionable insights that empower leadership to evaluate performance, ensure compliance, and drive better outcomes across fire and EMS operations.

Comprehensive Fire Insights

Comprehensive EMS Insights

Deep Configuration

Enterprise Features

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Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
New Orleans Fire Department
New Orleans, LA
And Many More
Nationwide

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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