Advanced Data Insights
Transform raw data into visual, actionable insights that empower leadership to evaluate performance, ensure compliance, and drive better outcomes across fire and EMS operations.
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Comprehensive Fire Insights
Go beyond incident counts with dashboards that reveal fire patterns, response performance, and geographic trends to enhance safety and efficiency.
Incident Outcomes and Overviews
Understand fire type distribution, property and contents loss, and incident summaries with year-to-date performance metrics.
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Fire Insights
Track top fire types by fire zone, ignition causes, and casualty statistics with detailed visual breakdowns.
Incident Time Insights
Analyze dispatch, turnout, and arrival times with percentile benchmarks and compliance visualizations.
Effective Response Force (ERF) Performance
Monitor ERF performance by unit, station, and call type based on your agency’s standards to ensure compliance, identify gaps, and improve deployment.
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Demand Analysis
Visualize incident volume by hour and unit utilization by call type to identify peak demand, optimize staffing, and improve deployment decisions.
Comprehensive EMS Insights
Go beyond call counts with dashboards that uncover clinical, operational, and geographic trends in EMS response.
Operational Overview
Access detailed summaries of call volume, locations, and response distribution.
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Clinical Overview
Dive into treatment types, outcomes, and high-priority case metrics like ROSC, STEMI, and trauma performance.
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Hospital Destinations
Visualize transport patterns, hospital offload times, and facility utilization across your system.
Syndromic Surveillance
Monitor trauma, cardiac arrest, overdose, and other high-risk clinical categories with national measure alignment.
QA/QI
Support performance review and clinical quality workflows with prebuilt dashboards and trend tools.
NEMSQA
Track NEMSQA national performance measures with built-in metric visualizations.
Deep Configuration
Advanced filters, metrics, and visualizations designed for customization at the department level.
Complex Filtering Linked to All Other First Due Modules
Build insights using custom logic based on units, response types, apparatus, and agency-specific definitions.
Geospatial Filtering
Filter or view insights by zones, ZIP codes, or imported shapefiles for map-based analysis.
Dynamic Views
Switch between key time metrics in one view to track trends by urgency, date, or agency and improve response performance.
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Enterprise Features
Connect, share, and automate insights across leadership, agencies, and systems.
Leadership Alerts
Set thresholds on key metrics and get notified when performance falls out of range.
API Connectivity
Feed data to or from other platforms through API-based data access.
Multiagency Data Insights
Enable shared dashboards and aggregate views across jurisdictions or regional systems.
External Publishing
Publish dashboards for partners, hospitals, or public stakeholders with secure access links or embeddable dashboards.
More to explore
Built to run your entire Fire & EMS operation in one place.
Pre-Incident Planning
Fire Prevention
ITM
NERIS
ePCR
Mobile Responder
Scheduling & Personnel
Community Connect
Assets & Inventory
Hydrants
Training
Health & Wellness
Events & Activities
Data & Analytics
Fire Investigations
Incident Command
Advanced Data Insights
Pre-Incident Planning
Pre-Plan Mapping
Advanced Mapping Features
Enterprise Management
Any Device
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NERIS
Streamlined Incident Documentation
Advanced Integrations
Compliance & Automation
Reporting & Analytics
ePCR
Streamlined Documentation
Advanced Integrations
Hospital Interoperability
Compliance & Automation
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Assets & Inventory
Enhanced Asset Management
Next-Gen Vehicle Checks
Work Order Management
Powerful Automation
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Fire Investigations
Next-Generation Documentation
Comprehensive Investigations Records Management
Interconnection & Compliance
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Incident Command
Live, Configurable Timers
Account for and Assign Resources
Incident Command Decisions in Real Time, On Any Device
Quick, Easy, and Accurate AARs
Advanced Data Insights
Comprehensive Fire Insights
Comprehensive EMS Insights
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Deep Configuration
Enterprise Features
Trusted Across the US and Canada
From Volunteer Agencies to Major Metros
Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
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New Orleans Fire Department
New Orleans, LA
And Many More
Nationwide
Featured Customers
Industry Partnerships to Accelerate Fire Prevention Even Further
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Carmel Fire Department
Fire Marshal
Lucas Ray
Using First Due for Special Circumstances & Community Events
“First Due makes it so much easier to work with these other city departments because I can just email them our pre-plan for the specific event.”
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Hartsdale Fire Department
Fire Captain
Doug Palmesi
Saving Institutional Knowledge & Enabling Field Access to Comprehensive Pre-Plans
“First Due has freed up my mental capacity as a boss. First Due has given us a jump start in every aspect of our decisions, that jumpstart is what saves lives.”
