Mobile Responder App

A sophisticated Fire & Paramedicine-focused iOS and Android app that brings all your First Due information to the forefront when on the go.

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Anywhere on any Device

Access critical incident information on any connected device in seconds. Use your device’s Web browser or download our native iOS or Android app to get everything First Due has to offer in the palm of your hand.

Accesible on any Device
Whether you're using IOS or Android devices, First Due is available on any connected smartphone, tablet, laptop, or MDT.  
Offline Mode
Access hydrant information, occupancy details, and pre-plan data offline without disruptions, even with weak internet connectivity.

Notify and Respond

Never miss a call with the First Due mobile app. View your route, update your status, and chat with fellow responders to organize your response.

Dispatch Notifications
Receive incident notifications immediately upon dispatch directly to connected mobile devices.
Routing to the Incident
Quickly access the best route to an incident, with turn-by-turn directions and traffic hazards.
Simple Status Updates
Let your crews know where you are with a single tap.
Apparatus Location Tracking
Track where your apparatus are and when they will arrive with live updates on First Due’s live truck-track map.
Secure Chat
Crews can securely communicate with one another throughout an incident.

Real-time Collaboration

All of your automatic and mutual aid partners, including law enforcement and other public safety partners will operate from  the same playbook  across agency lines.  

Pre-Plan Sharing
See the complete operating picture at any time on any device – allowing for real-time descion making in the field - including from Mutual Aid partners.
Live-Tactical Mapping
See the complete operating picture at any time on any device – allowing for real-time decision making in the field.
Distance Measurement Tool
Know exactly how much hose you’ll need to deploy with our handy distance measurement tool built right into the app.

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Mobile Responder

Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response.

More to explore

Built to run your entire Fire and EMS operation in one place.

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Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

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Advanced Mapping Features

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Enterprise Management

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Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

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Next-Gen Inspections

Permitting

Invoicing

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Occupancies

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ITM

The fire prevention solution for AHJs to drive compliance and manage service providers.

Service Portal Submissions

AHJ Portal

Enterprise Management

Reporting and Analytics

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NERIS

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

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Streamlined Incident Documentation

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Advanced Integrations

Compliance & Automation

Reporting & Analytics

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ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

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Streamlined Documentation

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Advanced Integrations

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Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

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Automation

Compliance

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Enterprise Management

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Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

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Automate Processes

Respond

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Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

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Next-Gen Vehicle Checks

Work Order Management

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Powerful Automation

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Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

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Services and Test

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Response

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Data Management

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Training & Learning Management Software

Enable your crews to gain the expertise they need with First Due's training module.

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Classes

Dashboard

Certifications

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Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

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Views

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Enterprise Management

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Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

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Turnkey Reports

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Ad Hoc Reporting

Visibility

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Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

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Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

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Incident Command Decisions in Real Time, On Any Device

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Quick, Easy, and Accurate AARs

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Trusted Across the US and Canada

From volunteer agencies to major metros

Lethbridge County Emergency Services
Lethbridge County, AB
West Lincoln Emergency Services
Lincoln, ON
Chestermere Community Safety
Chestermere, AB
Saint John Fire Department
Saint John, NB
Niagara West Fire & Emergency Services
Grimsby, ON
Capital Regional District Fire Protection
Victoria, BC
RMWB Emergency Services
Wood Buffalo, AB
And Many More
Nationwide

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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Carmel Fire Department

Fire Marshal

Lucas Ray

Using First Due for Special Circumstances & Community Events

“First Due makes it so much easier to work with these other city departments because I can just email them our pre-plan for the specific event.”
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Hartsdale Fire Department

Fire Captain

Doug Palmesi

Saving Institutional Knowledge & Enabling Field Access to Comprehensive Pre-Plans

“First Due has freed up my mental capacity as a boss. First Due has given us a jump start in every aspect of our decisions, that jumpstart is what saves lives.”
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Arcadia Fire Department

Deputy Chief

Jeff Smith

Arcadia Fire Department - Deputy Chief Barry Spriggs

“Before we were running on First Due, we did not have an Access and Functional Needs list.”
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