Product Brochures & Best Practices Guides

Full overviews of the First Due solution, in-depth product data sheets, best practices guides, and White-Papers created by Fire Service experts - read more and get into the details on how agencies are raising the bar on their technology with First Due.

RMS Guide: The Hidden Cost of Staying

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Anatomy of a Successful RMS Transition

How fire agencies move from stalled RMS implementations to operational readiness with First Due.

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Evaluating Your ITM Platform: A Checklist for Long-Term Compliance & Stability

This checklist helps departments evaluate whether their ITM platform supports structured workflows, unified occupancy records, operational readiness, and long-term compliance.

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From Reporting to Enforcement: Building a Connected ITM Program

This one-pager defines what modern, connected ITM should deliver, from structured workflows and unified occupancy records to integrated prevention and response.

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Step-by-Step Guide to Establishing an ITM Program

This step-by-step guide helps AHJs launch a structured ITM program with clear scope, governance, submission requirements, and deficiency-to-closure workflows from day one.

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NERIS: 5-Step Guide to a Stalled Transition

The NFIRS to NERIS shift revealed vendor readiness gaps. Explore our 5-step guide to evaluate real-time reporting performance, identify issues, and determine next steps.

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NERIS Vendor Checklist

Evaluate if your RMS vendor is ready for the NFIRS-to-NERIS transition. The NERIS Vendor Checklist highlights key capabilities — from automation to data visibility — to ensure a seamless, future-ready experience with First Due.

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Advanced Data Insights

In this one pager, explore how Advanced Data Insights helps Fire and EMS leaders unlock powerful operational and clinical reporting.

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Fire & EMS Solutions for Federal Agencies

Explore how the First Due platform streamlines operations, enhances preparedness within a secure, cloud-based environment designed to meet FedRAMP requirements.

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Health & Wellness

Discover First Due’s Health & Wellness Solution—designed to help Fire and EMS agencies support the overall well-being of their personnel.

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Canadian Solution Guide

The end-to-end guide on the First Due's Fire & Paramedicine solutions for Canada. Learn more how the First Due platform works and explore all the biggest features included within the suite.

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Inspect, Test, Maintain

The fire prevention solution for AHJs to drive compliance & manage service providers.

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2025 NERIS Readiness Report

Discover how over 500 fire agencies are gearing up for the critical transition from NFIRS to NERIS. This report provides a snapshot of the industry, offering insights into where fire departments stand with the transition.

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EMS Software Transition Checklist

The end-to-end guide on the First Due's EMS solutions. Learn more how the First Due platform works and explore all the biggest features included within the EMS suite.

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EMS Solution Guide

The end-to-end guide on the First Due's EMS solutions. Learn more how the First Due platform works and explore all the biggest features included within the EMS suite.

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First Due for Law Enforcement

Streamline law enforcement operations with First Due’s innovative scheduling platform. Manage shifts, trades, payroll, and personnel effortlessly—all in one place.

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Incident Command

In this data sheet, discover how to streamline critical incident management with First Due's incident command board, enabling Incident Commanders to swiftly allocate and track resources.

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Texas City: Upgrade to Reliable Fire & EMS Scheduling Software

Read how First Due transformed Texas City's scheduling process with a cloud-based platform designed for automation, transparency, and real-time insight.

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First Due Solution Guide

The end-to-end guide on the First Due's Fire solutions. Learn more how the First Due platform works and explore all the biggest features included within the Fire suite.

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First Due Fire Investigations

In this data sheet, explore how First Due Fire Investigation product helps investigators manage cases and streamline documentation.

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First Due & Central Square

Explore this overview of how First Due integrates seamlessly with Central Square CAD. Learn more.

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Events & Activities

We know you're busy. First Due organizes it: fully configurable activity tracking, powerful notifications, automations and more.

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Training

Keep you crew's training and certifications up to date. Structured training classes, code imports, detailed training plans and instructor management. Learn more.

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Hydrants

Take control of your hydrants. Powerful hydrant management, checklists, NFPA color standards and more.

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Data & Analytics

Powerful out-of-the box and ad-hoc systemwide reporting functionality to show the data you need, when you need it. Learn more.

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ePCR

Next-Gen ePCR - NEMSIS Compliance, powerful enterprise functionality, deep configurability and more.

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First Due & First Arriving

Access your information on Fire Systems coming from First Arriving in First Due during response, inspections and pre-planning.

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Customer Stories

In this data sheet, explore how First Due Pre-Incident planning re-imagines information behind emergency preparedness from the ground up...

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Fire Software Transition Checklist

Read more about the mission critical must-haves of the next generation of Fire & EMS Software.

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Assets & Inventory Management

For the first time, truly connect your vehicles and equipment to the rest of your organization. Take advantage of best of breed...

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First Due & TCE

Explore how First Due and TCE partner to deliver to the minute code compliance information during inspections and at the time of response. Learn more.

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