First Due for Fire

Your entire fire agency. One platform.

Fire & EMS Records Management Software is Broken

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No True Single Platform

No RMS software effectively links the most vital functions across prevention, response, incident reporting assets, and personnel.

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Outdated Technology

Most fire RMS vendors build on old technology without the advantages of the cloud.

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Not Crew Focused

Technologies only focus on compliance and records and do not ensure responders have the necessary information.

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Difficult Interoperability

Cross-agency collaboration and information exchange are next to impossible with the current mix of outdated tech ecosystems.

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Poor Customer Support

Fire and EMS RMS vendors have not prioritized the customer experience. As a result, the adoption, proficiency, and support of mission-critical functions need improvement.

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Increased Cost

Retaining multiple vendors typically results in increased and often superfluous software expenditures, further straining already constrained budgets.

Meet First Due for Fire Agencies

First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place.

First Due is the last piece of software your agency needs to buy. Consolidate NFIRS, ePCR, fire prevention, pre-incident planning, scheduling & personnel management, asset & inventory, hydrants, training, community engagement, mobile response, and more into a single application with a sole login available anywhere on any device.

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The Power of the All-in-One Suite

First Due's all-in-one solution replaces fragmented software, offering fire departments streamlined, efficient operations and faster emergency response capabilities.

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The Power of Each First Due Module

Each module within First Due is engineered to be an industry-leading solution, capable of standing on its own as a best-of-breed software solution, even outside of the full First Due Suite.

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The First Due Difference

First Due stands out in the Fire and EMS software industry through its aggressive innovation and a comprehensive vision, continually pushing boundaries to deliver advanced, holistic solutions.

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Seamless Interoperability

Powerful region-wide interoperability is at the heart of First Due's all-in-one solution, facilitating seamless communication and collaboration between different agencies for more effective coordination and emergency response.

The First Due for Fire Platform

Built for Fire Agencies

Select by Product:
Streamlined NFIRS Documentation
Save time with an NFIRS form that correctly completes the job with fewer clicks, more data, and better results.
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Integrate third-party products or other First Due modules for less data entry.
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Compliance and Automation
First Due takes care of compliance, so you don't need to. Instead, use First Due's automated exports and agency-level customization to satisfy state and local compliance.
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Reporting & Analytics
Satisfy your reporting needs in one place. With First Due's turnkey and ad-hoc customer reporting, get the insights you need when you need them.
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Streamlined ePCR Documentation
Ensure compliance and quality with First Due’s easy-to-use and customizable ePCR, built for the field and designed for efficiency.
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More data with less entry by through integration with third-party products or the First Due Suite.
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Hospital Interoperability
Streamline data transfer to and from any hospital in real time with First Due’s Kno2 integration.
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First Due takes care of compliance so you don’t need to. Use First Due’s automated exports and agency-level customization to satisfy NEMSIS, state and local compliance.
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Improve clinical performance, communication, and assess process refinements through QA/QI.
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Shift Management
Intuitive management tools to ensure shift transparency.
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Employee Center
Equip your personnel with the tools they need to manage their schedules better.
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Call Shift Management
Put call shifts on autopilot and fill vacancies with ease.
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Cut through the red tape with simplified time-off workflows.
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Efficiently manage the moving parts of your agency's shift trades.
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Your central hub to manage and store personnel records.
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Enterprise Tools
Rules, regulations, and policies fit your agency and are built into your software.
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Asset Checks
Efficiently complete comprehensive asset checks anytime from any device.
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Fleet Management
Stay up to date on the state of your fleet and equipment.
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Equipment Management
Stay up to date on the state of your fleet and equipment.
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Inventory Management
Efficiently track your equipment supply and conduct inventory checks. Easily monitor fire station supplies.
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Work Order Management
Take fleet management to the next level with fully configurable work orders to meet your agency’s specific maintenance requirements.
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Efficiently manage medications and ensure compliance with controlled substances laws.
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Pre-Plan Mapping
Build detailed, actionable pre-plans with our robust mapping and drawing tools.
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Advanced Map Features
Enhance your mapping with GIS layers via our Esri integration, EagleView aerial photography, and Streetview.
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Pre-Plan Management
Support your pre-plan program with robust management tools.
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All effort put into creating and managing pre-plans comes full circle during an incident response with powerful, actionable intelligence.
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Next-Generation Inspections
Next-gen fire inspection functionality built for flexibility and accessibility in the field.
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From new construction to annual life safety licenses, manage the entire life cycle of occupancies in your jurisdiction.
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Our next-gen fire inspection invoicing solution keeps your fire prevention organization running efficiently. Drive revenue and reduce costs by streamlining your invoicing process.
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Residential Portal
Citizens can provide essential life safety data through Community Connect's secure online portal.
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Commercial Portal
Business owners and managers can provide essential life safety data through Community Connect's secure online portal.
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Put more control into the hands of your citizens with a self-service portal for inspections, permits, and invoices.
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Emergency Communications
Keep your citizens informed during an incident at their property.
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Anywhere on any Device
Immediately access critical incident information on any connected device. Use your device’s web browser or download our native iOS or Android app to get everything First Due has to offer in the palm of your hand.
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Notify and Respond
Never miss a call with the First Due mobile app. View your route, update your status, and chat with fellow responders to organize your response.
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Real-Time Collaboration
All your automatic and mutual aid partners, including law enforcement and other public safety partners, will operate from the same playbook across agency lines.
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Integrate Directly with Dispatch
First Due is CAD agnostic, and populating live incident data from dispatch is straightforward. Our software integrates with all major CAD vendors.
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Service & Test
Inspecting, testing, and maintaining hydrants is simple with our configurable checklists.
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Response Integration
Know the status of your water supply with a complete pre-plan map connection.
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Data Management
Enter hydrants into the system with CSV imports or ArcGIS layers. Manage your work with saved views and maps.
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Training Classes
Document all of your department's training events and integrate with schedules, activities, and more.
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Training Dashboard
Eliminate clutter. Your Training Dashboard shows you just what you need, when you need it.
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Track personnel certifications effortlessly.
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LMS Integration
Automate training completions by bringing in data from your online LMS solution.
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Fully Configurable
Track and configure your agency’s activities across the board.
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Multiple Activities Views
Choose your look. The versatility of the Activities module enables custom viewing.
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Enterprise Management
Quickly add, configure, and find events with just a few keystrokes.
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Next Generation Documentation
Standardize your investigation process with pre-built customizable forms for any incident type, including structure fires, wildfires, compartment fires, vehicle fires, and more.
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Comprehensive Investigation Records Management
Ditch bulky binders and store post-fire incident documentation in one central system.
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Seamless NFIRS Connectivity & Compliance
Keep your incident records and fire investigation records connected.
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Out-of-the-box Reports
90th percentile reports, 1710 reports and NFPA Annual Survey are all included.
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Ad Hoc Reporting
Highlight reports that relate to medication usage, transport times, and response outcomes.
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Data Warehouse & Integration
Connect via API to seamlessly integrate hospital analytics alongside your patient care data and personnel information.
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Visibility & Formatting
Visualize and export your data seamlessly.
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Featured Webinar


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The Must-Haves for Your Next Fire & EMS Scheduling Software Platform

Designed for fire and EMS professionals, First Due scheduling software is a game-changer for managing schedules and ensuring adequate staffing. Learn how First Due Scheduling Solution provides ease of use, automation, powerful reporting, and seamless payroll integrations to help departments overcome scheduling challenges in 2024.

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Trusted Across the US and Canada

From volunteer agencies to major metros

Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
New Orleans Fire Department
New Orleans, LA
And Many More

Access & Share Information Anywhere, Anytime

Access First Due on any device and achieve interoperability across borders and agencies.
Automatic & Mutual AID