License Management

Name: Scheduling & Personnel Software
Brand: First Due
Availability: InStock

Modernize licensing, strengthen compliance, and gain statewide visibility through a single connected solution.

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License Applications

Apply, review, and issue EMS licenses with confidence.

User-Friendly Application Experience

Collect applicant information, National Registry credentials, employment status, disclosures, and required documentation through a step-by-step EMS-focused application experience.

Self-Service Applicant Portal

Allow EMS professionals and agencies to submit applications, renewals, and supporting documentation, and track progress through a secure online portal.

Issue Licenses Digitally

Approve, deny, or request corrections, then issue digital licenses with a complete audit trail of every decision and action.

Agency & Vehicle Licensing

License EMS services and ambulances the way states regulate them.

EMS Agency Licensing

Manage service applications, renewals, service levels, medical directors, ownership records, and required documentation alongside personnel licensing.

Ambulance & Vehicle Permitting

License ambulances and response vehicles with inspection requirements, expiration tracking, deficiency management, and permit oversight.

Vehicle Inspection Management

Track scheduled inspections, spot inspections, deficiencies, corrective actions, and compliance status directly within vehicle licensing records.

Compliance Risk Monitoring

Identify expired, suspended, or unlicensed agencies and vehicles before they create regulatory, liability, or patient safety risk.

EMS Solution Guide

The end-to-end guide on the First Due's EMS solutions. Learn more how the First Due platform works and explore all the biggest features included within the EMS suite.

Renewal Readiness & Workforce Visibility

Maintain statewide visibility across a mobile EMS workforce while making recertification predictable and defensible.

Multi-Agency Employment Tracking

Track EMS professionals working across multiple agencies through many-to-many employment relationships.

Practice Eligibility Enforcement

Tie employment status and role directly to license eligibility, renewal readiness, and workforce compliance decisions.

Cross-Agency CEU Aggregation

Automatically collect continuing education records from agencies and approved providers where a professional works.

EMS-Approved CEU Validation

Validate coursework against state-approved EMS content areas and prevent duplicate or invalid credits.

Enterprise Features & Setup

Configure license types, education requirements, and workflows to align with your state's EMS regulations.

Configure License Type

Define EMT, AEMT, Paramedic, Critical Care, Community Paramedicine, and other state-recognized license levels with configurable education, documentation, background check, and eligibility requirements.

Continuing Education Requirements

Set CEU standards and requirements based on license type.

Fully Configurable Application and Compliance Forms

Give EMS offices full control over their application and compliance forms. Teams can define their own requirements, customize fields, and manage forms directly without relying on vendor-built custom requests.

Compliance Oversight

See what’s expiring. Act before it becomes a problem.

Statewide License Dashboards

Monitor active, expiring, suspended, and expired EMS licenses across personnel, agencies, and vehicles.

Reviewer Work Queues

Prioritize application and renewal reviews based on urgency, workload, and expiration risk.

Inspections, Complaints & Investigations

Track cases from intake through resolution with complete documentation and activity history. Manage inspections, deficiencies, public complaints, investigations, and enforcement actions directly within licensing records.

Disciplinary Action Management

Document corrective actions, disciplinary measures, license restrictions, and compliance outcomes from a single system.

Public License Verification

Provide trusted EMS credential verification without staff involvement.

Public EMS License Search

Allow employers, agencies, healthcare partners, and the public to search by name, location, agency, or license number without logging in.

Controlled Credential Display

Display license level, status, expiration date, and other approved information while protecting sensitive personal data.

Integrations & Data Exchange

Connect to the EMS systems states rely on.

National Registry Integration

Validate credentials through NREMT to support interstate workforce verification workflows.

Statewide Data Exchange

Connect with background check providers, payment processing platforms, learning systems, and other state-supported technologies.

See how it works!

EMS Software Suite - First Due for EMS

First Due is the end-to-end software solution for the modern EMS agency. Integrating ePCR, medications, assets, scheduling, personnel management, training and more. Discover how consolidating your software into an all-in-one suite maximizes EMS agency operations.

Learn More: https://www.firstdue.com/fd-ems

First Due unlocks tremendous potential for EMS agencies through transformative software. Learn what makes First Due different here: https://www.firstdue.com/about.