Pre-Incident Planning Software

Knowledge isn't just power; it's life safety. First Due delivers the Fire & Paramedicine industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Build detailed, actionable pre-plans with our robust mapping and drawing tools.

Occupancy Details
With First Due's accessible dropdown menus, your personnel can build a comprehensive data set of critical information for any occupancy.
Pre-Plan Units
Build and access comprehensive pre-plan units so your crews have information about vital structural components, building features, access points, and other critical elements to help them manage incidents.
Hazardous Materials Units
Get detailed data on on-site hazardous materials, including chemical location, quantity, 704 info, and quick-click access to the Emergency Response Guide.
Contacts
Embed occupancy contact information within the pre-plan so your crews can reach out to the people that matter during an incident.
Attachments
Upload attachments, like building images, directly to the pre-plan. Attachments are immediately available to crews in the response dashboard.
Levels
Build dynamic layers to plan for the worst. First Due's pre-plan lets you visually depict response plans for everything from a mass casualty event to an active shooter situation. Responders can choose what levels they wish to view.
Annotations
A pre-plan is only complete with text, polygons, and other annotations that provide clarity and depict essential occupancy details.

Advanced Map Features

Enhance your mapping with GIS layers via our Esri integration, EagleView aerial photography, and Streetview.

Esri ArcGIS Integration
With First Due's partnership with Esri, you can use any ArcGIS layer with pre-plans, including water systems, flood plains, and wildland fires, for a more comprehensive map
EagleView
Conduct a 360-degree size up with up-to-date pictometry.
Streetview
Use Google’s Streetview to gain a ground-level view of the occupancy, including pre-plan units.

Pre-Plan Management

Support your pre-plan program with robust management tools.

Pre-Plan Organizer
Take charge of your pre-plans with First Due’s pre-plan Organizer. Assign pre-plans to personnel, manage due dates, and change pre-plan cycles to fit your work schedules.
My Assigned Pre-Plans
View and access the pre-plans assigned to you and your team members.
Approval Process
Ensure pre-plans meet your agency's standards before they're published.
Expiring Items
Address and plan for temporary occupancy changes like construction with time-based expiration functionality.

Response

All effort put into creating and managing pre-plans comes full circle during an incident response with powerful, actionable intelligence.

Response Dashboard
With data compiled from the entire First Due platform, responders have all the essential information about a property to make safe and intelligent decisions.
Alert Tiles
Highly configurable alert tiles give crews what they need to know when they need it.
Fire Inspections & Permits
View historical inspections and violations along with any active and expired permits.
External Data
View external occupancy information from municipal data sources or other connected data sets.
Any Device
Link directly to dispatch and view critical pre-plan data on any connected device.

Trusted Across the US and Canada

From volunteer agencies to major metros

Lethbridge County Emergency Services
Lethbridge County, AB
West Lincoln Emergency Services
Lincoln, ON
Chestermere Community Safety
Chestermere, AB
Saint John Fire Department
Saint John, NB
Niagara West Fire & Emergency Services
Grimsby, ON
Capital Regional District Fire Protection
Victoria, BC
RMWB Emergency Services
Wood Buffalo, AB
And Many More
Nationwide

See how it works!

Pre-Incident Planning

Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.

More to explore

Built to run your entire Fire and EMS operation in one place.

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections

Permitting

Invoicing

Occupancies

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NFIRS

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

Automation

Compliance

Enterprise Management

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Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

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Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

Services and Test

Response

Data Management

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Training

Enable your crews to gain the expertise they need with First Due's training module.

Classes

Dashboard

Certifications

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Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

Views

Enterprise Management

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Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting

Visibility

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Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

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Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

Incident Command Decisions in Real Time, On Any Device

Quick, Easy, and Accurate AARs

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Featured Partners

Industry partnerships to accelerate Fire RMS

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Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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