NFIRS Software

COMING SOON

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined NFIRS Documentation

Save time with an NFIRS form that correctly completes the job with fewer clicks, more data, and better results.

Intuitive Workflow
Reduce entry time and ensure compliance with a simple and streamlined workflow. As a result, your crews will have the necessary data organized and built for quick use.
response section of an incident report within First Due
Built-in Validation
Eliminate error files from FEMA or your state with built-in validation. Get it right first with a dynamic form with pre-submission error-checking functionality.
built in validation in an First Due incident report
Enhanced EMS Module
Don't need to submit to NEMSIS but still must track medical data? Do it all in a single form with the enhanced NFIRS EMS+ feature. Track vitals, signatures, medications, procedures, and more.
Enhanced EMS reporting in the First Due ePCR module
Mobile Responsive on Any Device
Document the information you need anywhere, anytime, on any device so your crews can complete time-sensitive work from the field.

Integration

Integrate third-party products or First Due for less data entry.

CAD
Easily connect to any CAD, ensuring critical information such as incident data and apparatus response times are automatically available.
Staffing
Use pre-built integrations to popular third-party scheduling platforms, or use the First Due scheduling solution to attach personnel to apparatus in your NFIRS form automatically.
Property Data
Take advantage of pre-incident and fire prevention with integrated occupancy data, fewer clicks, and better analysis.
Weather API
Analyze weather's impact on incidents without additional data entry with our automated weather API.

Compliance and Automation

First Due takes care of compliance, so you don't need to. Instead, use First Due's automated exports and agency-level customization to satisfy state, and local compliance with automatic exports and agency-level customization.

NFIRS 5.0
First Due is NFIRS 5.0 compliant, meaning you will be on top of submitting records to your state coordinators.
State
Easily configure standards for unique compliance scenarios in your state.
Local
Do you have countywide or citywide standards? Use First Due to satisfy any level of reporting compliance.
Automated Exports
Easily trigger automated exports directly from the First Due platform to all compliance-focused agencies.

Reporting & Analytics

Satisfy your reporting needs in one place. With First Due's turnkey reports to ad-hoc customer reporting, get the insights you need when you need them.

NFPA Annual Survey
Efficiently deliver the reporting information you need for the annual NFPA survey.
1710 Reports
Assess your ability to meet and exceed the NFPA 1710 turnout time on the fly.
Visualization and Heat Mapping
Create powerful heatmap visualizations of your response area to track different incident types, outcomes, call volume, and more.
Real-time Ad-Hoc Reporting
Get the information you need, when you need it beyond what comes out of the box with First Due. Create customized, ad-hoc reports across different data sets within the First Due platform for powerful visibility.
Get Ready for NERIS!
First Due will be ready for the transition to NERIS from Day 1. Learn more how First Due is working today with the US Fire Administration on the next-generation of Fire Incident Documentation.
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See how it works!

NFIRS Reporting

Check out this short video to learn more about First Due's NFIRS reporting functionality.

Video Transcript

Every day, you balance competing demands for your time. One demand that should never consume too much time is incident reporting. Whether you run 10 or 100 incidents a day, First Due can help. Our powerful Incident Documentation module is easy to use, easy to manage, and easy to access.

Documenting incidents in First Due is intuitive since it's organized like no other solution. The report is 100 percent NEMSIS compliant, yet it flows like an actual incident. Once you complete the incident report, the system will provide visual indicators if any required fields are missing or incorrect.

The first part of an incident report is the Response section. Here is where you document dispatch information, location data, and responding apparatus. Using First Due as your dispatching solution or with our robust CAD integration, dozens of fields will automatically populate, reducing clicks and keystrokes. You’re even able to capture personnel response to stations for callbacks and coverage during an incident.

Size-up is all about what you found at the incident, from the extent of involvement to the materials first ignited. Special studies, like FEMA’s COVID-19 being an incident factor, can be enabled. Capturing weather data is especially helpful for fire and hazardous materials incidents.

In the People Involved section, you can capture civilian casualties, fire service casualties, and, with our enhanced EMS module, document medications administered, procedures performed, and capture electronic signatures. This is perfect if your agency wants to measure EMS performance but isn't required to report to the state. However, if your agency is required to report EMS data to the state, we’ve got you covered with NEMSIS-compliant ePCR that fully integrates with our Incident Documentation module. The days of double data entry are a relic of the past.

The Operations section is where you document actions taken at the incident and by apparatus and personnel. First Due also enables you to capture NFIRS data elements and can automatically submit incident data to both NFIRS and NIFRS. Property details, fire cause determination, and vehicles and equipment involved are captured in the Information section.

Lastly, in Wrap-Up, crews enter narratives for the overall incident and for each apparatus if required by your agency. Once signatures are captured, the report is ready for your internal quality assurance check. Once an incident is authorized, it’s ready for submission to your state or directly to NFIRS.

Getting incident data into First Due is easy, but that's only one part of the story. We also provide you with tools to extract meaningful and actionable intelligence with our Reports module. Charts and downloadable CSV files enable you to assess incident type breakdown, agency and unit response compliance, percentile reports essential for accreditation, and even a heat map ideal for visualizing incident response concentration.

Completing incident reports shouldn’t consume your day. With First Due’s Incident Documentation module, incident reporting is accomplished right the first time—fast, easy, and complete. Data drives the 21st-century fire service; First Due puts you in the driver’s seat with our incident documentation solution.

More to explore

Built to run your entire Fire & EMS operation in one place.

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

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Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections

Permitting

Invoicing

Occupancies

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NFIRS

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

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ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

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Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

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Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

Automation

Compliance

Enterprise Management

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Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

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Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

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Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

Services and Test

Response

Data Management

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Training

Enable your crews to gain the expertise they need with First Due's training module.

Classes

Dashboard

Certifications

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Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

Views

Enterprise Management

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Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting

Visibility

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Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

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Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

Incident Command Decisions in Real Time, On Any Device

Quick, Easy, and Accurate AARs

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Featured Partners

Industry partnerships to accelerate Fire RMS

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Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
New Orleans Fire Department
New Orleans, LA
And Many More
Nationwide

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

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