Scheduling & Personnel
Explore First Due's scheduling and personnel management platform to ensure comprehensive data capture that fully complies with your union and department requirements.
Scheduling & Personnel Software
Managing your Fire & Paramedicine staffing has never been easier, thanks to First Due's scheduling module. Whether your crew's scheduling model is straightforward or complex, we've got you covered.
Shift Management
Intuitive management tools to ensure shift transparency.
Easy-to-Use Shiftboard
Drag and drop shift board allows you to modify shifts and schedules easily.
Scheduling Deputy
Let technology work with vacancy recommendations or add staff off the roster using the Scheduling Deputy.
Multiple Views
Get the information you need quicker by creating configurable boards or accessing rotation and multi-day views with one click.
Roster Count
Instant visibility into staffing levels with the roster count view.
Employee Center
Empower your personnel with the tools they need to effectively manage their schedules.
Dashboard
The dashboard shows available call shifts, announcements, accrual bank information, and today's assignments.
My Shifts
Dive deeper into your shifts with a comprehensive shift calendar.
Availability
Mark yourself available right from the calendar, and streamline the vacancy-filling process.
Vacancy Bidding
Allow users to bid for vacancies right from the shift board.
Call Shift Management
Put call shifts on autopilot and fill vacancies with ease.
Automated Call Shifts
No more picking up the phone to fill vacancies. Instead, use automated call shifts to send vacancy-fill requests via sms, email, or app notification, configured based on your agency rules.
Tiered Messaging
To save time, create tiered messages to fill vacancies based on qualifiers, groups, and more quickly.
Advanced Sorting Logic
You can rank and sort call shifts based on your department's rules. In addition, you have the flexibility to add sorting logic at any time.
Call Shift Rules
Drive compliance with incredibly flexible call shift rules, including sorting, movement logic, global rankings, reset periods, candidate method, default deadlines, and more.
Auto-hire
Employees can sign up and automatically accept offered shifts.
Time-offs
Cut through the red tape with simplified time-off workflows.
Time off Requests
Save time with an easy-to-use time-off request feature, allowing for multiple requests in one.
Time-off Calendar
View time-off in a single calendar with advanced filtering options.
Time-off Rules
Configure rules for your agency's needs with request routing options, escalation, and vacation options.
Request Visibility
Ensure transparency with request audit log and visibility available to your admin staff.
Trades
Efficiently manage the moving parts of your agency's shift trades.
Trade Requests
Easily request one or multiple trades in a simply to use shift trade feature.
Trade History
Ensure transparency with the trade audit log and visibility available to your admin staff.
Register
A comprehensive register that automatically tracks owed, earned, and balance hours between shift traders.
Trade Request Rules
Configured to your agency's needs with request routing options, work type defaults, and report reversal.
Personnel
Your central hub to manage and store personnel records.
Employee Management
Add, edit, and archive employees as your organization changes.
Robust Personnel Records
Manage the employee file, including department-specific identifiers.
Employment History
Easily track and record employee qualifier changes, assignment changes, rank changes, and other special events from the day of hire until retirement.
Certifications
Manage and view all employee certifications in a centralized location.
Enterprise Tools
Rules, regulations, and policies fit your agency and are built into your software.
Accruals
Manage employee accrual banks and view future time-off adjustments.
FLSA Reports
Automatically set a singular FLSA cycle to convert hours into overtime for payroll reporting.
External Sharing
Quickly send links to external partners and cooperators to share real-time staffing.
Click-Not-Code Setup
Easy end-user setup options.
Advanced Reporting & Integration
Reporting and integrated data to always keep what's most important front and center.
Flexible Reporting
A unique and flexible ad hoc reporting solution that ensures you have the scheduling reporting your agency needs.
Payroll Exports
Canned and ad hoc reporting allows easy uploading and input into payroll providers.
Integrations
Your scheduling data can flow through all parts of your organization, including NFIRS, ePCR, assets, training, and events and activities.
See how it works!
More to explore
Built to run your entire Fire & EMS operation in one place.
Pre-Incident Planning
Fire Prevention
ITM
NERIS
ePCR
Mobile Responder
Scheduling & Personnel
Community Connect
Assets & Inventory
Hydrants
Training
Health & Wellness
Events & Activities
Data & Analytics
Fire Investigations
Incident Command
Pre-Incident Planning
Pre-Plan Mapping
Advanced Mapping Features
Enterprise Management
Any Device
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NERIS
Streamlined Incident Documentation
Advanced Integrations
Compliance & Automation
Reporting & Analytics
ePCR
Streamlined Documentation
Advanced Integrations
Hospital Interoperability
Compliance & Automation
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Assets & Inventory
Enhanced Asset Management
Next-Gen Vehicle Checks
Work Order Management
Powerful Automation
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Fire Investigations
Next-Generation Documentation
Comprehensive Investigations Records Management
Interconnection & Compliance
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Incident Command
Live, Configurable Timers
Account for and Assign Resources
Incident Command Decisions in Real Time, On Any Device
Quick, Easy, and Accurate AARs
Trusted Across the US and Canada
From volunteer agencies to major metros
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Lethbridge County Emergency Services
Lethbridge County, AB
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West Lincoln Emergency Services
Lincoln, ON
Chestermere Community Safety
Chestermere, AB
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Saint John Fire Department
Saint John, NB
Niagara West Fire & Emergency Services
Grimsby, ON
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Capital Regional District Fire Protection
Victoria, BC
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RMWB Emergency Services
Wood Buffalo, AB
And Many More
Nationwide
Featured Customers
Industry Partnerships to Accelerate Fire Prevention Even Further
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Carmel Fire Department
Fire Marshal
Lucas Ray
Using First Due for Special Circumstances & Community Events
“First Due makes it so much easier to work with these other city departments because I can just email them our pre-plan for the specific event.”
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Hartsdale Fire Department
Fire Captain
Doug Palmesi
Saving Institutional Knowledge & Enabling Field Access to Comprehensive Pre-Plans
“First Due has freed up my mental capacity as a boss. First Due has given us a jump start in every aspect of our decisions, that jumpstart is what saves lives.”
