Community Town Hall: Full Suite Next-Gen RMS Software

Community Town Hall: Full Suite Next-Gen RMS Software

Community Town Hall: Full Suite Next-Gen RMS Software

Mar 3

March 3, 2022

-

,

Burnsville

,

MN

Check the Agenda

Download a copy

Check the Agenda

Download a copy

Join us for Happy Hour - Thursday, August 15th, 2024

Join us for Happy Hour - Thursday, April 10th, 2025

Unwind from a day on the trade-show floor with Fire and EMS leadership from across North America.

March

03

-

,

March

03

-

,

Be sure to catch us on the show floor for demos, giveaways, and more.

Tech Zone

FDIC 2025

See the latest with the First Due suite for fire and EMS on the trade show floor at FDIC.

Booth #617
Booth #638

FRI 2023 Giveaways

Drop by the First Due booth for giveaways including mouse pads, water bottles, t-shirts and more.

First Due Swag Package

This is some text inside of a div block.
This is some text inside of a div block.
-
,
Be sure to catch us on the show floor at our booth 4960 locations for demos, wristbands, and more. On Thursday, April 27th mark your calendars for the First Due Happy Hour at Goodwood Brewing - just a 3 minute walk from the Indiana Convention Center.
Booth 4960

FDIC 2023

Come meet the First Due team at Booth #4960

Goodwood Brewing

Join First Due team members, customers, partners and chiefs from around North America for an open bar and appetizers to send off a great FDIC 2023.

Get to know the First Due Team Members that will be in town for FRI.

Toby Ritt

Vice President, EMS and Strategic Partnerships

Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.

Anne Hulsether

Director of Implementation & Support

At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.

Justin Dillard

Senior Solutions Consultant

After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.

Justin Kelly

Account Executive

As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.

Who will be attending

Toby Ritt

Vice President, EMS and Strategic Partnerships

Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.
Toby has been in the SaaS industry for 16 years, starting off serving customers in education and HR markets, but truly found his passion in EMS, Fire & Public Safety over the last decade.

Anne Hulsether

Director of Implementation & Support

At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.
At First Due, Anne combines the two things she loves most; service to others, and implementing innovative technology that can save lives and change the way we take care of each other.

Justin Dillard

Senior Solutions Consultant

After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.
After many years in the fire service, Justin transitioned to working in technology. He has a passion for truly understanding challenges to design solutions that streamline efficiencies.

Justin Kelly

Account Executive

As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.
As a former Firefighter and EMT, Justin combined his passion for the fire service with his passion for data and analytics to help departments simplify their processes and be more efficient.

Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Seattle Fire Department
Seattle, WA
Reno Fire Department
Reno, NV
Burnsville Fire Department
Burnsville, MN
Albuquerque Fire Department
Albuquerque, NM
Charlotte Fire Department
Charlotte, NC
Vail Fire & Emergency Services
Vail, CO

Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Fairfax County Fire & Rescue
Fairfax, VA
Seattle Fire Department
Seattle, WA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
San Bernardino County Fire Department
San Bernardino County, CA
Santa Monica Fire Department
Santa Monica, CA
New Orleans Fire Department
New Orleans, LA
And Many More
Nationwide

More to explore

Built to run your entire Fire & EMS operation in one place.

gray right arrow

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

advanced mapping features icon

Advanced Mapping Features

enterprise management icon

Enterprise Management

any device icon

Any Device

Learn More

Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

checkmark on a clipboard icon

Next-Gen Inspections

Permitting

Invoicing

home pinpoint icon

Occupancies

Learn More

ITM

The fire prevention solution for AHJs to drive compliance and manage service providers.

Service Portal Submissions

AHJ Portal

Enterprise Management

Reporting and Analytics

Learn More

NERIS Software

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

data line on a clipboard icon

Streamlined Incident Documentation

gear icon

Advanced Integrations

Compliance & Automation

Reporting & Analytics

Learn More
NFIRS module illustration

ePCR

Best-of-breed NEMSIS v3.4 compliant ePCR. All the functionality you need without sacrificing efficiency during response.

paper and search icon

Streamlined Documentation

API icon

Advanced Integrations

medical cross icon

Hospital Interoperability

Compliance & Automation

Learn More
ePCR software illustration

Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

Learn More

Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.

Improved Scheduling

gear icon

Automation

Compliance

2 gears icon

Enterprise Management

Learn More
scheduling module illustration

Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

gear icon

Automate Processes

Respond

Learn More
Community Connect Software illustration

Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

car and wrench icon

Next-Gen Vehicle Checks

Work Order Management

gear icon

Powerful Automation

Learn More

Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

hydrant and gear icon

Service and Test

hierarchy icon

Response

magnifying glass icon

Data Management

Learn More

Training & Learning Management Software

Enable your crews to gain the expertise they need with First Due's training module.

icon of a person pointing at a presentation

Classes

Dashboard

Certifications

Learn More
Training module illustration

Health & Wellness

Proactively Monitor & Manage Responder Health and Safety

Streamline

Secure & Controlled Access

Enterprise Features

Data & Analytics

Learn More

Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

property icon

Views

gear and report icon

Enterprise Management

Learn More

Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Rocketship icon

Turnkey Reports

data chart on a piece of paper icon

Ad Hoc Reporting

Visibility

Learn More
Data and Analytics module illustration

Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

Learn More

Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

computer screen with 4 choices icon

Incident Command Decisions in Real Time, On Any Device

easy and accurate icon

Quick, Easy, and Accurate AARs

Learn More
down arrow
down arrow