Elevating EMS Education: Connecting Field Operations, Compliance, and Adult Learning

In EMS, training, compliance, and adapting to the needs of adult learners is a moving target—especially as medical protocols evolve and expectations around data and accountability grow. Yet too many EMS agencies rely on disconnected LMS platforms that operate outside the flow of real work. In this session, First Due and Air Methods Ascend, the education and training division of Air Methods, show how continuing education can drive clinical quality, credential management, and operational efficiency all from within a unified, all-in-one platform. Join us for an engaging and practical webinar designed to help EMS educators, trainers, and facilitators better understand how adults learn best. This session will explore key principles of adult learning theory, common adult learning styles, and proven strategies to keep adult learners motivated and involved.

Key Takeaways:

✅Simplify EMS training, certification, and compliance with an all-in-one, field-connected platform.
✅Access CAPCE-accredited and scenario-based course content to enhance clinical readiness.
✅Apply core principles of adult learning to improve engagement, retention, and real-world performance.  
✅Use proven strategies to motivate and involve adult learners across training environments.

Featuring

Mike Gority

Solutions Consultant
FIRST dUE
First Due Solutions Consultant Mike Gority has been in the Fire/EMS industry for 30 years, first as a career Firefighter/Paramedic in the Tampa Bay area of Florida, then later as EMS on the Oregon Coast. Mike is a field-tested expert in the areas of data management and analysis, EMS operations and training, GIS education, and Fire/EMS Software in general.

Amber Wade

Southeast Account Executive
FIRST dUE
From sweat pants and softball uniforms to panty hose and suits, Amber has worked her way from collegiate and professional athletics to a career selling operational Fire/EMS software. Focusing and leveraging her 10 years of fire service experience, she brings a unique perspective to client interactions, operational workflow management, and policy development. During her time as a firefighter, she also helped with administration practices on Accreditation, Recruiting, and Staffing. She prides herself in keeping old fashioned communication and enjoys relationship selling, getting to know her clients and their families, and helping make their professional lives better through technology.

Kahleen Wadding-Frisch MSN, RN, CFRN, CPEN

Ascend Clinical Educator
Air Methods Ascend
FIRST dUE
Kahleen Wadding-Frisch, MSN, RN, CFRN, CPEN, is an Ascend Clinical Educator at Air Methods and an Adjunct Faculty member in the School of Nursing at Allen College. She is a Certified Flight Registered Nurse (CFRN) and Certified Pediatric Emergency Nurse (CPEN), combining specialized expertise in flight nursing and pediatric emergency care. Licensed in Iowa as a Registered Nurse (RN), Kahleen holds a Bachelor of Science in Nursing (BSN) from Upper Iowa University and a Master of Science in Nursing (MSN) from Allen College. Her dual roles in education and clinical practice reflect a strong commitment to advancing nursing education and preparing the next generation of healthcare professionals while maintaining excellence in critical care transport.

Jeffrey Simons

Ascend Clinical Education Manager | BS, CES-A, FP-C
Air Methods Ascend
FIRST dUE
Jeff Simons is the Ascend Clinical Education Manager at Air Methods, where he leads advanced training for critical care clinicians. Since moving into education in 2020, Jeff has focused on building high-fidelity simulations, incorporating virtual reality, and creating engaging tools like medical escape rooms and training videos. He draws on over 12 years of experience as a Flight Paramedic, maintaining flight status to ensure his teaching reflects real-world practice. With expertise in project management, instructional design, and multimedia production, Jeff blends frontline clinical knowledge with innovative educational methods to elevate emergency medical training nationwide.

Hala Bennmoussa

Product Marketing Manager
FIRST dUE
Hala Benmoussa combines her public health and nursing background with a deep understanding of healthcare systems to enhance patient outcomes through technology. Her expertise bridges the gap between advanced technological solutions and the practical needs of public safety organizations. As a Product Marketing Manager at a leading software company, Hala focuses on promoting innovative solutions that empower public safety agencies. She utilizes her extensive knowledge to craft effective marketing strategies, communicating the value and impact of these solutions to the relevant audience.

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