Your 2026 Training Guide Starts Here: How First Due Delivers the Framework & Tools You Need

A new year brings new training requirements, yet many departments lack a unified plan to build on. Some are starting with a blank slate; others are piecing together outdated or undocumented materials.

When compliance needs, certification records, and daily training are scattered across multiple systems, staying organized becomes a challenge. This leads to inconsistent readiness, unclear progress, and greater risk around compliance, ISO benchmarks, and long-term staffing development.

Join us for a walkthrough of how to build a modern, compliance-focused training plan for 2026, and see how First Due brings that plan to life by centralizing requirements, certifications, content, and progress in one platform. Hear from industry experts Amanda Champion, VP, Business Strategy – RMS & LMS, and Eddie Buchanan, Asst. Chief (Ret.), Customer Advocacy Manager, as they highlight why a solid training strategy matters and the key elements needed to ensure lasting readiness and compliance.

A strong training program starts with clear planning, thoughtful content selection, and effective delivery—supported by ongoing evaluation. With everything in one place, you gain the clarity and confidence to support your personnel and drive your department’s growth.

Key Takeaways:

✅ Understand the core elements of a modern, compliance-ready annual training plan and how they fit together.

✅ Learn how to translate mandates, certifications, policies, and operational needs into a structured, actionable program.

✅ See how First Due centralizes training, certifications, content, and progress to streamline delivery and eliminate fragmentation.

✅ Hear practical insights from experts who’ve helped departments  build effective, scalable training programs

Featuring

Amanda Champion

Vice President, Business Strategy - Training RMS & LMS
FIRST dUE
At First Due, Amanda Champion serves as Vice President of Business Strategy for Training RMS and LMS, where she helps fire and rescue agencies modernize training operations, improve compliance, and connect training data to operational readiness. She brings nearly 15 years of experience in online training and training management, having worked with thousands of departments to strengthen training compliance programs and prepare for ISO audits. A trusted advisor in public safety technology, Amanda focuses on aligning strategy, data, and training systems to help agencies better protect their responders and the communities they serve.

Eddie Buchanan

Customer Advocacy Manager
FIRST dUE
Eddie Buchanan is a retired Assistant Fire Chief and nationally recognized leader in fire service training, leadership, and operations. During a distinguished 25-year career in the fire service, he became a leading authority on firefighter education, authoring the Volunteer Training Officer’s Handbook, widely regarded as a foundational guide for training officers. Eddie later brought his operational expertise to Deccan International, where he helped agencies use data to drive smarter, safer decisions. Now at First Due, Eddie leads Customer Advocacy and hosts the First Due Table Talk podcast, engaging innovative fire chiefs across North America to explore how First Due and emerging technologies are shaping the future of the fire service.

Mike Gority

Solutions Consultant
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First Due Solutions Consultant Mike Gority has been in the Fire/EMS industry for 30 years, first as a career Firefighter/Paramedic in the Tampa Bay area of Florida, then later as EMS on the Oregon Coast. Mike is a field-tested expert in the areas of data management and analysis, EMS operations and training, GIS education, and Fire/EMS Software in general.

Amber Wade

Southeast Account Executive
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From sweat pants and softball uniforms to panty hose and suits, Amber has worked her way from collegiate and professional athletics to a career selling operational Fire/EMS software. Focusing and leveraging her 10 years of fire service experience, she brings a unique perspective to client interactions, operational workflow management, and policy development. During her time as a firefighter, she also helped with administration practices on Accreditation, Recruiting, and Staffing. She prides herself in keeping old fashioned communication and enjoys relationship selling, getting to know her clients and their families, and helping make their professional lives better through technology.

Hala Bennmoussa

Product Marketing Manager
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Hala Benmoussa combines her public health and nursing background with a deep understanding of healthcare systems to enhance patient outcomes through technology. Her expertise bridges the gap between advanced technological solutions and the practical needs of public safety organizations. As a Product Marketing Manager at a leading software company, Hala focuses on promoting innovative solutions that empower public safety agencies. She utilizes her extensive knowledge to craft effective marketing strategies, communicating the value and impact of these solutions to the relevant audience.

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