Future Proofing Fire Reporting: Seamless NERIS Compliance, AI-Powered Documentation and More

As your agency evolves, so do your operational demands—and with the transition to NERIS, many departments are facing a pivotal moment. Legacy vendors offer no clear path forward, limited support, and outdated systems that can't keep up with compliance requirements. First Due offers more than a fire reporting module—it delivers a best-in-breed suite purpose-built for Fire & EMS. From AI-powered documentation to real-time analytics and seamless NERIS compliance, First Due helps agencies move beyond legacy limitations and operate with greater speed, accuracy, and insight.

🔑 Key Takeaways:

❓ Get your NERIS questions answered
Dive into a detailed NERIS FAQ with Product Manager Carr Blankenship—get clarity on what matters most.

🔥 Preview the NERIS form in First Due
See how our purpose-built platform simplifies compliant, incident-based documentation.

🧠 Experience AI-powered documentation
Document faster, more accurately, and with greater consistency—powered by real-time intelligence.

📊 Leverage advanced analytics
Access real-time dashboards, performance metrics, and actionable insights that support smarter decisions.

🚒 Explore the best-in-breed suite
See why agencies nationwide trust First Due to unify Fire & EMS operations in one connected solution.

Featuring

Mike Gority

Solutions Consultant
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First Due Solutions Consultant Mike Gority has been in the Fire/EMS industry for 30 years, first as a career Firefighter/Paramedic in the Tampa Bay area of Florida, then later as EMS on the Oregon Coast. Mike is a field-tested expert in the areas of data management and analysis, EMS operations and training, GIS education, and Fire/EMS Software in general.

Carr Blankenship

Product Manager - NERIS / Fire Incident Documentation
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Carr Blankenship is the Fire Incident Documentation Product Manager at First Due, where he leads the development of solutions that transform how fire departments document and manage incidents. With a strong foundation in fire service from his time as a firefighter and GIS lead in Franklin, TN, Carr brings firsthand operational insight to product strategy. His work bridges the gap between the fireground and modern technology, helping departments streamline compliance, reporting, and data-driven decision-making.

Rachael Landman

Account Executive
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Rachael Landman is a passionate public safety expert helping agencies modernize through innovative technology. At First Due, she leads efforts across TX and LA, backed by 10+ years in sales, strategy, and a UNT MBA. Previously with RollKall and MyPass.

Matt Mullen

Director of AI Strategy
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Matt Mullen is the Director of AI Strategy at First Due, where he leads cross-functional product teams in integrating functional AI across the entire platform—delivering real-world solutions for Fire and EMS professionals. Based in Massachusetts, Matt brings over 21 years of fire service experience and currently serves as a Lieutenant for the Town of Natick Fire Department, where he also oversees all vital computer systems. Before his current role, Matt led the development of First Due’s Assets and Inventory features as a Product Manager. In addition to his product and fire service work, Matt served for more than seven years as a paramedic for the City of Worcester and is an active member of FEMA Urban Search & Rescue MATF-1, where he operates as both a Medical Specialist and Technical Search Specialist.

Hala Bennmoussa

Product Marketing Manager
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Hala Benmoussa combines her public health and nursing background with a deep understanding of healthcare systems to enhance patient outcomes through technology. Her expertise bridges the gap between advanced technological solutions and the practical needs of public safety organizations. As a Product Marketing Manager at a leading software company, Hala focuses on promoting innovative solutions that empower public safety agencies. She utilizes her extensive knowledge to craft effective marketing strategies, communicating the value and impact of these solutions to the relevant audience.

Ron Kanter

Head of Marketing
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Ron Kanter's passions lie in helping organizations scale explosive growth. At First Due, Ron leads the Marketing and Sales Development Organizations as well as working with customers to consult towards the success of First Due Community Connect outreach efforts. Ron believes that true sales and marketing is always focused on delivering true authenticity throughout any initial interaction an agency has with the company.

Chris French

Implementation Manager
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Chris has over 20 years of Fire & EMS experience, with 11 of those as a sworn Fire Marshal conducting inspections and investigations. He is a Paramedic, Urban Search & Rescue Specialist, HAZMAT Technician, and is now a Senior Solutions Consultant at First Due.

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