Fire and EMS departments are spending countless hours managing shift trades, callbacks, staffing mandates, certifications, and union rules, turning scheduling into a full-time job that pulls leaders away from focusing on their crews and operations.

Disjointed tools and manual processes create real consequences: coverage gaps, compliance headaches, and burnout across the ranks. Crews face confusion and last-minute changes, while administrators are left reconciling spreadsheets and chasing approvals. The result? Rising overtime, increased overtime, and leadership attention pulled away from what matters most.

Join First Due to see how AI-powered scheduling streamlines workforce management, automatically applying staffing rules, certifications, and labor agreements to cut hours of manual work and keep every shift fully staffed. Discover how automation gives departments a smarter, faster way to manage schedules, maintaining focus on response, readiness, and safety.

Key Takeaways:

✅ Automate Complex Staffing Rules: Upload your department’s SOPs, staffing policies, and contracts — AI instantly applies them to every decision, reducing errors and manual oversight.

✅ Eliminate Coverage Gaps Automatically: AI reviews staffing levels in real time, filling vacancies based on rank, qualification, and station priorities — ensuring full coverage without constant intervention.

✅ Empower Crews with Control: Firefighters and medics can view, claim, and swap shifts through a transparent Job Board — giving everyone more flexibility and reducing admin back-and-forth.

✅ Simplify Event Staffing: Manage off-duty jobs, special events, and details within the same system — maintaining oversight and compliance with zero extra effort.

✅ Connect Your Workforce in an All-In-One Platform: Bring scheduling, time tracking, and staffing visibility together — giving command staff the insight to plan strategically and lead confidently.