.png)
Heading
Close ITM Compliance Gaps Faster
First Due ITM helps departments improve compliance with better visibility, cleaner reports, and faster follow-ups.
The First Ten Minutes: Command Lessons from a School Explosion
about
Jeremy Maners of Carmel (IN) Fire Department walks through a major school explosion that could have become a mass-casualty incident and shows what happens when command, preplans, accountability, and communications are tested in real time. This episode is a hard look at why preparation matters before the bells go off.
Watch more
Heading
Your Partner In AI Powered RMS
A true force multiplier for Fire and EMS, First Due AI supercharges reports, scheduling, QA/QI reviews, and more.
Watch Now
Heading
From Scene to Record | Smarter Exposure Tracking with First Due
Track exposure events with digital tools—help Fire & EMS document accurately, stay compliant, and protect personnel with purpose-built solutions.
Watch Now
Heading
Introducing AI Powered ePCR: The Future of Patient Documentation with First Due
Experience AI-powered documentation for faster, more accurate reports with less manual entry—boost efficiency and speed up your workflow.
Watch Now
Heading
NERIS is Here: What’s the Plan? First Due Has the Answer
The NERIS transition is reshaping how Fire and EMS agencies of all sizes approach their software.
Watch Now
Heading
First Due Scheduling: AI-Powered Workforce Management for Law Enforcement
Streamline scheduling with First Due—manage shifts, trades, time off, call shifts, and personnel effortlessly in one seamless solution.
Watch Now
Heading
First Due for EMS: Your entire operation. One platform.
Discover the fastest, AI-powered ePCR—built for better patient outcomes and seamless EMS operations.
Watch Now
Heading
First Due: Next-Generation ePCR
Get ready for the all new First Due ePCR experience. Learn more about First Due's completely redesigned platform for EMS.
Watch Now
Heading
First Due: Your Entire Fire & EMS Operation. One Platform.
This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services,
Watch Now
Heading
The Software Platform Redefining Fire & EMS Operations in Major Cities
Discover how First Due consolidates solutions into a single platform- transforming operations for Fire & EMS agencies in major cities across North America.
Watch Now
Heading
Responder Friendly Assets, Inventory, and Medication Management
Discover a modern, easy-to-use Assets & Inventory solution configured to your unique processes in one comprehensive suite.
Watch Now
Heading
The Next-Gen Digital Solution for Incident Response & Command
First Due brings the transformative power of a modern incident response & command platform by optimizing your preparation, on-scene management.
Watch Now
Heading
First Due for Federal Agencies
The most powerful all-in-one fire and EMS platform is FedRAMP authorized and ready to support your operation.
Watch Now
Heading
The Future of Canadian Fire RMS Solutions. Your entire operation. One platform.
Discover the future of Canadian Fire RMS with First Due, the premier all-in-one solution that breaks free from the constraints of legacy software systems.
Watch Now
Heading
EMS Software Suite - First Due for EMS
Discover how consolidating your software into an all-in-one suite maximizes EMS agency operations.
Watch Now
Heading
First Due: The Modern Fire and EMS Scheduling Solution
Transform Fire & EMS staffing with First Due: modern, efficient, and tailored for your needs. Embrace innovation and efficiency.
Watch Now
Heading
Managing Medications | Controlled & Non-Controlled Substances
Learn more about tracking controlled substances or non-controlled substances, manage expiration dates, lot numbers, quantities, and more with First Due.
Watch Now
Heading
Online Payments
Learn more about streamlining your invoicing workflow and collect money for billable services faster with Online Payments.
Watch Now
.avif)
Heading
Submitting a First Due Support Request
In this video, learn how to access the First Due Knowledgebase and help center from within the First Due interface. Our team is standing by to help.
Watch Now
.avif)
Heading
Community Connect for Business Owners or Property Managers
Learn more about First Due Community Connect's features for Business Owners or Property Managers.
Watch Now
Heading
Community Connect for Residents
Learn more about First Due's flexible out-of-the-box and ad-hoc reporting functionality.
Watch Now
Heading
Data & Analytics
Explore First Due Data & Analytics Module- Extract actionable intelligence from your agency's data with ease. Choose from pre-built report templates or create...
Watch Now
.avif)
Heading
Mobile Responder
Explore how the First Due Mobile application for iOS and Android helps teams view the data they need at the time of response.
Watch Now
.avif)
Heading
Training
Explore the First Due Training Module and how you can keep your crew certified and ready for action in the First Due platform.
Watch Now
Heading
Events & Activities
Explore First Due Events and Activities - your hub for organizing your schedule and your day-to-day within the First Due Platform.
Watch Now
Heading
ePCR Documentation
Explore First Due ePCR module- A fast, easy, and compliant solution for streamlined patient care reporting. From creating new ePCR records, assessment...
Watch Now
Heading
Hydrants
Explore the First Due Hydrant Management module to inspect, maintain and manage any type of hydrant - right in First Due side by side with your Pre-Incident…
Watch Now
Heading
Assets & Inventory
Explore asset and inventory management within First Due. You can complete vehicle, equipment, kit, station checks, and more from any desktop or mobile device...
Watch Now
Heading
Your entire operation. One platform.
This is the software solution you’ve been waiting for. Whether you serve the public, operate within federal entities, or manage private sector emergency services.
Watch Now
Heading
What is Community Connect?
Learn more about Community Connect and how you can help your Fire Agency and First Responders be prepared for an emergency at your home.
Watch Now
Heading
Scheduling & Personnel
Explore the First Due's Scheduling & Personnel management platform to ensure comprehensive data capture that is fully in compliance with your union and dep…
Watch Now
Heading
Fire Inspections
Fully integrate pre-planning into your fire inspection process with First Due's pre-incident planning features built into prevention-focused workflows.
Watch Now
Heading
Pre-Incident Planning
First Due Pre-Incident Planning's Pre-Plan mapping features allow for easy annotation and organization from the field, from any device, and linked to the r…
Watch Now
Heading
Pre-Planning Mesa Fire with First Due
Mesa Fire and Medical Department demonstrates First Due pre-plan in action. They demonstarate a walkthrough with pre-planning and the ease to use.
Watch Now
Heading
Community Connect Explainer
Understand how sourcing valuable data directly from the community allows First Responders to know the crucial details upon response that only residents know...
Watch Now
Heading
SmartFirefighting Virtual Chat: Data In the Fire Service
First Due CEO, Andreas Huber joins in on a Virtual Chat with SmartFirefighting host Kevin Sofen, San Bernardino County Fire Department Chief Dan Munsey...
Watch Now
Heading
First Due & IAFC: COVID-19 Response Webinar
IAFC webinar with First Due to dive into the functionality of Community Connect for COVID-19 on Tuesday 4/07/2020...
Watch Now
Heading
Esri's Fire Ops Tech Summit: Pre Incident Planning Re-Imagined
First Due Co-Founder & CEO Andreas Huber dives into the future of pre-incident planning with Fire Operations leadership from across the state of California...
Watch Now
Heading
ResponderX Chicago 2019: First Due CEO Andreas Huber
First Due Co-Founder & CEO Andreas Huber sits down with W. S. Darley & Co.'s Kevin Sofen at ResponderX Chicago 2019...
Watch Now
Heading
Salisbury Fire Department Responds Using First Due
Salisbury Fire Department break down the minute-by-minute details of using First Due at the time of using First Due at the time of a recent 9 Alarm Fire.
Watch Now
Heading
Midwest City Community Connect program better prepares firefighters with help from residents
Midwest Fire agency has adopted First Due Community Connect to help ensure their First Responders stay informed of the details that could save lives during…
Watch Now
Heading
Freeport Fire Dept announces mobile app to help with community
Freeport Fire Department put in place Community Connect for their community to voluntary input crucial information that only residents know.
Watch Now
Heading
Missoula Rural Fire needs public's help with critical information
The Missoula Rural Fire District launched Community Connect for their community to share critical information with their department. Residents of Missoula …
Watch Now
Heading
Hendersonville Fire Department asks Residents & Business Owners to Register for Community Connect
Seconds count in an emergency, so Fire Marshal Michael Ostrander of the Hendersonville Fire Department urges residents and business owners...
Watch Now
Heading
Waynesville Fire Department Uses First Due to Improve Response and Save Lives
In an ABC 13 WLOS News report, Assistant Fire Chief Chris Mehaffey shares how First Due has allowed the Waynesville Fire Department...
Watch Now
Heading
New Online Tool to Help Reno First Responders
The Reno Fire Department activates Community Connect to give first responders critical information about your family should they ever be called to your home...
Watch Now
Heading
Ocala Fire Rescue Launches New Emergency Database
Ocala Fire Rescue is anticipating Community Connect to help better prepare crews when responding to emergencies, and they want residents to participate...
Watch Now
Heading
Reno Fire Department Community Connect
Reno ABC Channel 2 and Reno Fire Chief Jeff Voskamp dive into how Community Connect will make a difference both for COVID-19 related concerns...
Watch Now
Heading
Spokane Valley FD Adopts Community Connect
See how First Responders from the Spokane Valley Fire Department deploy Community Connect to better protect their neighbors from COVID-19 through self-reporting...
Watch Now
Heading
Eastside Fire & Rescue App Asks for Resident Input
Eastside Fire Rescue explains to their citizens how Community Connect can help ensure their First Responders stay most informed...
Watch Now
Heading
New technology could help Asheville firefighters save lives - WLOS Asheville
Meet the Asheville firefighters on the frontlines redefining the operations workflow through transforming pre-incident planning...
Watch Now
Heading
Asheville Fire Department launches Community Connect - WLOS News Asheville
Dan Flynn of the Asheville Fire Department discusses the agency's adoption of First Due Community Connect...
Watch Now
Heading
First Due & Fort Lauderdale: High Hazard Community Connect
In this report from Local 10 Fort Lauderdale, First Due and Battalion Chief Steve Golan of the Fort Lauderdale Fire Department...
Watch Now
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)