The Solution to Fire & EMS Staffing Challenges: Introducing First Due

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The First Due Media Team

Jan 3, 2024

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Your people are the core of your agency. As Fire & EMS staffing demands evolve, agencies like yours face new challenges. Unfortunately, many software vendors providing scheduling and personnel management solutions struggle to adapt. Your agency is left to deal with forced migrations from outdated software, limited innovation, service disruptions, and inadequate customer support, and the consequences include increased ownership costs, additional man hours, poor adoption, and a greater risk of payroll errors. It's frustrating, and the hours spent trying to get support can leave you feeling stuck. But there is a better solution: First Due.


Forced migrations

As other companies acquire software platforms, agencies increasingly must migrate to the newest version of their decades-old scheduling solution. Now, their time-tested rules and workflows incorrectly translate into the new system. As a result, their questionably functional scheduling tool does not properly integrate with the rest of their vital software.

Limited Innovation & Service Disruptions

Commonly, scheduling platforms are not adequately maintained and cannot adapt to how agencies run today. Baked into their software are hundreds of misaligned rules to try to service the complexities of their department. Ultimately, this leads to service disruptions and an inability to complete the most straightforward day-to-day work.


Scheduling Software Built for Fire & EMS

First Due is an end-to-end software solution for fire & EMS. It was born in the cloud and built to run an entire operation, including scheduling, in one place. The First Due team works closely with first responders to develop innovative features and provide ongoing support that caters to all agencies unique requirements.

Consistent Updates from an Ever-Evolving Software

First Due provides consistent updates and enhancements to ensure that software is always up-to-date and aligned with evolving scheduling requirements. Furthermore, First Due's scheduling platform integrates with NFIRS, ePCR, Fire Prevention, and more.

Quick Deployment

First Due understands the importance of running your agency without disrupting enterprise workflows and staffing policies. Therefore, deploying First Due's Scheduling software is quick and seamless, minimizing potential disruptions and downtime.

Best-in-Class Customer Service

Time is of the essence for fire & EMS departments and First Due's dedicated team is always ready to assist you and resolve issues quickly and efficiently.

Don’t Settle!

Don't settle for solutions that weren't built for you. First Due's modern, user-friendly platform, quick deployment process, consistent updates, and top-notch customer service make it the scheduling solution you've been waiting for. Join the many agencies that have already switched and see how First Due can transform your operations.

Learn how First Due can revolutionize your agency's scheduling and personnel management. Contact us today and schedule a demo.
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