Robust response & reporting starts with dispatch.

Robust response & reporting starts with dispatch.

Robust response & reporting starts with dispatch.

CAD-Triggered Alerts

Pre-Filled Incident Reports

Bidirectional Data Flow

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The Combined First Due & Hexagon Solution: 

CAD-Driven Response Activation

Automatically launch response workflows the moment a call is dispatched. Each call triggers tones and delivers key details such as location and call type into First Due’s Responder. Crews receive real-time updates en route, ensuring faster mobilization and better readiness when seconds count.

Seamless Report Initiation

Jumpstart compliance reporting by auto-populating essential fields. Hexagon CAD data flows into First Due’s documentation tools, filling in details like address, call type, and dispatch time. This reduces manual entry, speeds up reporting, and boosts accuracy and efficiency in the field.

Bi-directional CAD Communication

The First Due and Hexagon integration delivers true bidirectional communication. Responders update their status in First Due, and those updates appear instantly in Hexagon CAD. Dispatchers and command staff gain real-time visibility to track field activity with confidence.

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Automatically launch response workflows the moment a call is dispatched. Each call triggers tones and delivers key details such as location and call type into First Due’s Responder. Crews receive real-time updates en route, ensuring faster mobilization and better readiness when seconds count.

Heading

Jumpstart compliance reporting by auto-populating essential fields. Hexagon CAD data flows into First Due’s documentation tools, filling in details like address, call type, and dispatch time. This reduces manual entry, speeds up reporting, and boosts accuracy and efficiency in the field.

Heading

The First Due and Hexagon integration delivers true bidirectional communication. Responders update their status in First Due, and those updates appear instantly in Hexagon CAD. Dispatchers and command staff gain real-time visibility to track field activity with confidence.

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See a Live Demo of First Due & Hexagon

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About Hexagon

Hexagon's Safety, Infrastructure & Geospatial division is the global leader in public safety solutions, helping to protect 1 billion people. Building on our long-standing leadership in computer-aided dispatch, we provide an AI-enabled public safety platform for data collection, management, analysis, collaboration and response.