7 Minutes, Not 7 Days: How Modern Departments Fill Shifts Faster

What if your team could spend less time chasing coverage and more time running the shift?

For many fire departments, scheduling has become a daily administrative drain, tracking trades, filling vacancies, managing overtime distribution, and maintaining compliance.

The result: hours spent on callbacks and spreadsheets, gaps discovered too late, and increasing pressure on chiefs to keep rigs staffed.

In this session, we’ll show how departments are moving from manual, reactive scheduling to a policy-driven, automated approach. You’ll see how AI-powered staffing recommendations can help fill shifts earlier, reduce last-minute vacancies, streamline trade management, and provide real-time visibility into hours worked, certifications, and staffing levels.

Join us to learn how to reduce administrative workload, better control overtime, and bring more structure and visibility to your staffing operation.

Key Takeaways:

✅ Understand how AI-driven staffing enables predictive, rather than reactive, shift filling.

✅ Reduce administrative workload with automated scheduling, trade management, and self-service tools.

✅ Control overtime costs with real-time visibility into hours worked, fatigue limits, and equitable distribution.

✅ Integrate scheduling seamlessly with personnel records, certifications, payroll, and other core systems.

✅ Evaluate implementation timelines and strategies for transitioning from legacy or manual scheduling processes.

Featuring

Brandon Rigaud

Product Manager
FIRST dUE
Active Fire Lieutenant with a demonstrated history of working in the government sector. Skilled in Emergency Management, Disaster Response, Emergency Medical Services (EMS), Structural Firefighting, and Incident Command. Experienced thought leader and software product manager with deep domain-level knowledge of Public Safety software. Experienced in agile methods and rapid go-to-market strategies. Deep experience in managing distributed worldwide development teams and sprints, with an emphasis on creating effective software for the emergency services. He likes long walks on the beach and french fries and gravy.

Rachael Landman

Account Executive
FIRST dUE
Rachael Landman is a passionate public safety expert helping agencies modernize through innovative technology. At First Due, she leads efforts across TX and LA, backed by 10+ years in sales, strategy, and a UNT MBA. Previously with RollKall and MyPass.

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