The Future of EMS: How AI is Transforming Documentation, QA/QI, and Insights

EMS agencies face mounting documentation demands while striving for speed, accuracy, compliance, and real-time insight. First Due AI-powered tools simplify reporting from call intake through patient care review, reduce manual entry, and boost efficiency. AI-driven QA/QI surfaces trends, flags risks, and provides insights at scale. With one connected platform, EMS workflows run smarter, letting teams focus on patient care.

Featuring

Sergio Nardi

Solutions Consultant
FIRST dUE
Sergio Nardi's career trajectory is a testament to his adaptability and commitment to public service. Starting in the United States Air Force, he transitioned into a critical role as a firefighter and paramedic, showcasing leadership in both Virginia and Minnesota. Currently, as a Senior Solutions Consultant at First Due, Sergio collaborates with numerous agencies across the United States. He aids in developing advanced software environments, enhancing the technological capabilities of emergency services. His unique blend of frontline experience and tech-savvy approach significantly contributes to innovating emergency response through technology.

Hala Bennmoussa

Product Marketing Manager
FIRST dUE
Hala Benmoussa combines her public health and nursing background with a deep understanding of healthcare systems to enhance patient outcomes through technology. Her expertise bridges the gap between advanced technological solutions and the practical needs of public safety organizations. As a Product Marketing Manager at a leading software company, Hala focuses on promoting innovative solutions that empower public safety agencies. She utilizes her extensive knowledge to craft effective marketing strategies, communicating the value and impact of these solutions to the relevant audience.

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