Integration – it’s a buzzword ricocheting across the public safety technology industry. It’s common to hear software companies say their solution can fully integrate with other platforms and programs, but what does that really mean, and how do you know if the solution you’re considering is truly integrated?
To fully understand the integration paradigm, it’s first important to understand the factors that contribute to the efficacy of a system’s promise of integration. Ask yourself a few questions as you explore integration opportunities, including:
Unfortunately, many vendors are stretching the definition of integration and agencies are suffering as a result. Agencies searching for a provider that can fully integrate with their legacy systems are being told that potential new solutions are abstractly interoperable. While the integration might be possible, it often involves tedious spreadsheet work, time-consuming CSV imports, and many hours of manual work …frustrating, costly, and inefficient for already busy agencies.
There’s a simple solution -- choose an all-in-one solution where integration is native and is part of the platform. This neatly solves any integration concerns you might have – you’ll know that all of your data, systems, and information are already aligned and integrated for optimal success. This also cuts down on implementation time and potential for integration issues. An end-to-end solution should be so seamless, smooth, and interoperable that you shouldn’t even be aware that your modules are working together.
Imagine being able to quickly move from inspections to pre-planning, to assets, and reporting – all in one place, knowing your information is consistent and all systems are working together without the extra work. Learn more about First Due’s all-in-one platform here.