Anne Arundel County connects inspections, preplans, and response data with First Due
Anne Arundel County Fire Department connected inspections, preplans, and response data in First Due, giving crews stronger visibility while helping the Fire Marshal’s Office manage a complex inspection program.
"Data out is only as good as the data in. Decide sort of backwards what data you would need out of the platform."
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Operational Impact & Key Outcomes
Around 30,000 inspections managed
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15-person Fire Marshals Office
Hundreds assigned in a few hours
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The Story
Background
Anne Arundel County Fire Department’s Fire Marshal’s Office manages permit inspections, recurring inspections, and field assignments across a large combination system. The department had relied on paper and an aging Microsoft Access database that its IT team could no longer support.
Challenge
The agency needed more than a digital replacement. It had to standardize addresses and terminology across GIS, CAD, inspection, and response systems; support experienced inspectors and new firefighters; and give leaders usable data for risk-based assignments, quality assurance, and staffing decisions.
Solution
Anne Arundel County built configurable inspection types, checklists, dashboards, saved views, and automated Fire Marshal referrals in First Due. Field companies receive assigned inspections, map nearby occupancies, document findings with photos, and notify the Fire Marshal’s Office from the workflow when they need guidance.
Results
Inspection data now supports more than compliance. Contacts, occupancy details, hazards, and preplan information can be available to responders, while dashboards help supervisors track incomplete visits, referrals, and checklist quality. Map-based scheduling also helps crews group inspections and reduce repeated travel and data entry.
About
Anne Arundel County Fire Department
Quick facts
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Turn inspection data into operational intelligence.
First Due helps fire prevention teams standardize workflows, coordinate field inspections, and make critical occupancy information available across the organization.
In their own words:
- What prompted Anne Arundel County to replace its previous inspection system?
- The department had been using paper and an aging Microsoft Access database that its IT team would no longer maintain.
- Why did the department choose First Due?
- It needed configurable inspection types, checklists, reporting, and data workflows that could support both credentialed inspectors and field personnel.
- How can field crews request help during an inspection?
- A built-in Fire Marshal notification can send the inspection record, notes, and photos to staff who manage the in-service program.
- How does inspection data support emergency response?
- Contacts, occupancy details, hazards, and preplan information can be shared through the connected platform so responders have better information before and during an incident.
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See how First Due helps agencies simplify operations, improve visibility, and support better response outcomes.
