Fredericton Fire Department gains instant training visibility
Fredericton Fire Department uses First Due Training to make records easier to enter, tailor, and report on without losing the detail leaders and auditors need.
"Our previous training platform didn’t give a detailed report... you exported everything out to an Excel spreadsheet and then had to filter and clean."
.png)
Operational Impact & Key Outcomes
Reports in minutes, not hours
.svg)
Annual training hours tracked
Recruit training visibility
.svg)
The Story
Background
Fredericton Fire Department’s training team manages division-led instruction, executive-led professional development, company-led shift training, and external agency programs.
Challenge
Training data previously lived in a restrictive system, forcing the team to export, filter, and clean spreadsheets to answer basic reporting questions.
Solution
Fredericton moved training capture and reporting into First Due, building clear categories, consistent naming, and objectives that match how the department teaches and tracks competency.
Results
Training entry is more flexible and specific, and leadership can get totals and breakdowns in-platform instead of waiting for spreadsheet cleanup.
About
Fredericton Fire Department
Quick facts
.svg)
Share this story
Make training records audit-ready without spreadsheet work.
First Due Training helps agencies document every class, objective, hour, and attendee, then turn that activity into dashboards and reports leadership can trust.
In their own words:
- What does the training team manage?
- The team supports curriculum development, entry-level training records, promotion routines, succession planning, and instructor development.
- How is training structured at Fredericton Fire?
- The department tracks division-led, executive-led, company-led, and external agency training programs.
- What was Fredericton doing before First Due?
- Reporting often required exporting data to Excel and cleaning it before the results were usable.
- What is working well in First Due so far?
- The team can make records more specific and structure topics and reporting around how the department trains.
Ready to see what First Due can do for your agency?
See how First Due helps agencies simplify operations, improve visibility, and support better response outcomes.
