What is First Due Academy?

First Due Academy is a training program built to accommodate all users of First Due. This program helps firefighters and emergency responders become proficient in First Due software.  

What Do You Learn?

First Due Academy training sessions deeply dive into each module and provide practical, hands-on training built around real-world scenarios. Academy classes are interactive; trainers encourage you to ask questions, engage with instructors, and provide feedback.  

Who Should Attend First Due Academy?

Classes serve end-users who utilize the platform daily to system administrators who set up and configure the software. Therefore, anyone who touches First Due should attend First Due Academy.  

When are Classes Held?

First Due Academy classes are held live every weekday at 2 p.m. EST and are available online, allowing personnel to participate from anywhere. Attending a First Due Academy is easy, with flexible module-specific classes. You can attend sessions about Pre-Planning, Assets & Inventory, Mobile Responder, Fire Prevention, NFIRS, ePCR, and more.

Who are the Trainers?

First Due Academy's training team comprises active-duty and career firefighters and EMTs who understand a fire department's daily operations and challenges. Their teaching style blends everyday use cases with unique cases most applicable to your agency. Our instructors are your software experts and can provide tips and best practices for using First Due effectively.  

How Much Does First Due Academy Cost?

It's free. When an agency adopts First Due, its members have free lifetime access to First Due Academy. As a result, agencies can invest in their members' skills without worrying about the cost of training.  

What are You Waiting For?

With flexible class schedules and free access to training courses, First Due makes it easy for firefighters and emergency responders to become proficient in using First Due effectively. From pre-planning to inspections and mobile response, First Due Academy tailors its modules to meet each agency's specific needs. So, whether you're a seasoned pro or just starting, attending a First Due Academy session will help you quickly navigate the platform and take your operations management skills to the next level.  

Register Today CTA (Link to Training schedule)

Log into the First Due Knowledgebase to choose your classes.